Ulrich Ford Lincoln Collision Center

4.8 (195reviews)
94%
1130 West 16th St,  Pella,  IA  50219

In operation 91 years, 21 years at this location.

Ulrich Ford Lincoln is a family owned dealership that has been in business since 1935! Our goal is to provide outstanding customer service and quality repairs. In addition to our facility's I-CAR Gold Class certification, Ulrich's team of highly trained professionals can provide on-site glass repairs/replacement and paintless dent removal. Need help navigating through an insurance claim? We are preferred by most insurance companies and we can provide the assistance you need to get your vehicle back to looking like new. When it comes to comprehensive collision services, Ulrich Ford Lincoln is the best choice for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (195)

Likely to Recommend

Sorry. I’m all about customer satisfaction and there is none

Repair Quality

Hail damage not done in a week what I was told; no update and it took three weeks and still has 10 items not fixed correctly and waiting for a call as when it can be fixed.

Customer Service

Didn’t look over truck before I picked it up. Charged my insurance for detailing and I am not sure what they did because it wasn’t clean on inside, the truck is not shiny like before and there were scraps of paint chips in the bed of truck.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Everyone I dealt with was excellent.

Customer Service

Body shop personnel were great. They took care of everything.

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Have done multiple repair jobs for me and happy with them all

Repair Quality

Customer Service

Likely to Recommend

No issues. Honest service brings high degree of satisfaction

Repair Quality

The collision dept. said we needed a new bumper. I was surprised that a new bumper was needed for so little damage, but I consider their opinion trustworthy and honest the service was fast and convenient. In and out very efficiently and with out issue.

Customer Service

Excellent!!!

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Repair Quality

Customer Service

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Repair Quality

Great service!

Customer Service

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Repair Quality

The repair completed on our truck turned out very well. We are very satisfied.

Customer Service

Very courteous and professional.

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Repair Quality

Customer Service

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Repair Quality

Awesome service

Customer Service

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Likely to Recommend

If ask I would highly recommend bringing vehicles to Ulrichs

Repair Quality

Body shop did excellent job

Customer Service

Excellent

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Likely to Recommend

Repair Quality

Scott the Collision Manager did a great job helping to manage our repairs. Progressive Insurance was terrible and he was very helpful in keeping the process moving and providing updates. Ultimately, our insurance provider processed the claim and he completed that quickly.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

That was halfway mark I think they would take it

Repair Quality

I always pick the middle

Customer Service

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Repair Quality

Meticulous attention to detail. Beautiful finished product. Outstanding customer service.

Customer Service

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Repair Quality

Car was dirty when returned from the body shop.

Customer Service

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Repair Quality

Customer Service

They did not give me a Lincoln to drive while repairing was done.

Returned Clean