Ultra Body Repair, Inc.

4.9 (745reviews)
98%
8231 Old Route 73,  Bruceton Mills,  WV  26525

In operation 34 years.

Ultra Body repair is a family owned business

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (745)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making the repair process easy and stress-free. A standout highlight across numerous reviews is the proactive communication, with customers appreciating regular text and phone updates throughout the repair process. Many repairs were completed ahead of the estimated time, which customers found impressive. A few customers noted minor delays due to parts availability or slightly longer-than-expected timelines, though most expressed understanding and remained highly satisfied overall. The cleanliness of both the facility and returned vehicles was also frequently commended. Customers overwhelmingly indicate they would return and recommend the shop to others.
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"... Ive had with an auto body repair shop in terms of excellent customer service, great communication, and top quality repairs. Highly recommend." Read more
"... Body Repair several times over the years and have always been extremely happy with the quality and functionality of their work. We strongly appreciate their weekly updates. We ..." Read more
"... absolutely so appreciative of ultra body repairs. They repaired my car in 2 12 days instead of the estimated time of five. My vehicle looks brand new. You cannot tell I even ..." Read more
"Did a great job on the repair of my Audi A4. Friendly, professional staff answered all my questions before starting the work. They were also flexible with drop off and ..." Read more
"My vehicle looks brand new after the body work. I highly recommend this shop for any repairs that ..." Read more
"Great work and finished job ahead of estimated time."
"My vehicle was ready a day earlier than promised."
"... without us having to call and check in on the status. They finished the car earlier than projected, and they did wonderful work." Read more
"The work was finished in excellent time, well before the estimated completion date."
"Parts were delayed"
"Excellent work. Very satisfied. Very friendly, professional, and loved the ongoing updates on the work."
"... done in a timely manor. Very pleased with repairs. I was kept updated on each step of the process." Read more
"Great service. Great communication the whole way through the process. My vehicle looks like it never even happened. Couldnt ..." Read more
"Excellent care was taken with my car. They kept me informed with every step and the car looks great. Easy peasy on my end. Ty so much for the excellent ..." Read more
"... than Ultra Body Shop. Customer service was great by keeping in touch with each step of the repair." Read more

My Experience

My Experience

Second vehicle we had repaired by Ultra Body. We are completely satisfied with the quality of their work!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Communication was great, and the repairs look absolutely perfect. I was worried about the paint matching, since I have a pearl white/sparkly paint, but they matched it exactly. I'm 100% happy with their work.

Likely to Recommend

Repair Quality

They had to replace and repaint my driver's side door and power outside mirror. They matched the color absolutely PERFECTLY. My car is a white pearl metallic, so I was a little worried, but they did a spectacular job. The repair is completely indistinguishable from the rest of the vehicle. It's just perfect. And the door is aligned exactly right (it was a little off before they replaced it), and everything is just right. I highly recommend them.

Customer Service

Their customer service was great. They estimated 5 days, and that's exactly what it took. Communication was exactly as I would want.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

All were considerate and helpful.

My Experience

My Experience

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My Experience

My Experience

Our car looks amazing !!! The timeline was great and the communication was amazing.

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Repair Quality

Customer Service

My Experience

The experience from start to finish was top-tier. The body work I needed done was done quickly. I was informed each step of the way. They took care of me every step of the way.

Likely to Recommend

Repair Quality

My door replacement was done quickly. The paint is exact to the rest of the vehicle. Top-tier work all around.

Customer Service

I was taken care of quickly when I went into the office. I was also contacted by Ultra Body and informed regularly about what was going on with my car.

My Experience

Looks good

Likely to Recommend

Repair Quality

Lack of Communication with the insurance company and rental company. Few issues with getting information from ultra to confirm date of drop off and rental agreements. Also my tire light has been on since the 7th, and my back left tire pressure read 14.. trying my best to get it back to the shop for them to asses.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

looks great

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair appears to be flawless! I appreciated the status feedback as work progressed. The customer-facing team was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff were very welcoming and responsive to all my calls. The repair was completed and looks just like the original.