Universe Auto Body Center, Inc.

My Experience - 5.0/5.0 -

I couldn't be more satisfied with the repair done on my car. It looks so good that can't see where the repairs were done. I was afraid that my Lexus would never look this good again. A job well done.

Likely to Recommend - 5.0/5.0 -

I have already recommended them to a few people.

Repair Quality - 5.0/5.0 -

They are courteous and knowledgeable. Lisa, at the front desk, greets you with a big smile. She is very helpful, answering questions and with filling out any forms. Universe, will have a rental car waiting, drive you to the rental car office, or call to have you picked up. They do all the things to put you at ease after you unfortunate accident. They inform when your car is ready for pick up. Upon pick up your vehicle is repaired to perfection. You will not know that it was in an accident. You are completely satisfied with the work. And, you can leave your rental with them, as you drive away completely satisfied with their quality of work..

Customer Service - 5.0/5.0 -

They customer service is exceptionally good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied with the excellent repair 5 star

Customer Service - 5.0/5.0 -

Very satisfied with the excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Outstanding job and very respectful and responsive team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and a very responsive team!

Customer Service - 5.0/5.0 -

Great job and a very responsive team!

Likely to Recommend - 5.0/5.0 -

Absolutely. I have done so multiple times .

Repair Quality - 5.0/5.0 -

I trust and have used and came back to Universe Autobody for my car repair needs for the past 20 years . They are professional and have never disappointed me . The office staff are superior . Lisa keeps customers informed and is a customer advocate.

Customer Service - 5.0/5.0 -

All the staff are courteous and professional . I feel like family whenever I walk in the office .

Likely to Recommend - 5.0/5.0 -

I already spreading the word

Repair Quality - 5.0/5.0 -

Wonderful experience I will definitely come back if it’s necessary, it’s pricey though but it’s worth it

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It was great experience. They polished my car fixed my door it was the perfect place to go.

My Experience - 5.0/5.0 -

The car looks beautiful with everything working and the scratches gone and nicely cleaned up. I’m happy that the car was ready on time.

Likely to Recommend - 4.5/5.0 -

Great repair work and pretty much close to me, but most of the people I know live quite far away so I would only recommend it to those in the general area

Repair Quality - 5.0/5.0 -

Excellent quality and my car looks almost new. Thank you.

Customer Service - 5.0/5.0 -

You were kind considerate to me and facilitated my borrowing and return of a rental vehicle

My Experience - 5.0/5.0 -

My husband and I want to say Thank you for a job well done. Lisa is such a sweetheart and she was so professional and personable. My husband's car was cleaned and washed before returning the vehicle to us. That's A+ in our book.

Likely to Recommend - 5.0/5.0 -

No problem

Repair Quality - 5.0/5.0 -

Fantastic!

Customer Service - 5.0/5.0 -

Absolutely!

My Experience - 5.0/5.0 -

Thank you I am very happy. Car looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work I am very satisfied

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

John and Lisa were great help throughout the entire process always answering any of my questions and explained everything thoroughly. I would highly recommend and visit again. The shop even cleaned my car after the repair. Thanks again.

My Experience - 5.0/5.0 -

Clean sparkling car. Friendly service by Lisa. Car done in good timing.

Likely to Recommend - 5.0/5.0 -

They did an amazing job and detailed the car. It looks amazing

Repair Quality - 5.0/5.0 -

Great energy and attentive upon entry to the office. The job was completed faster than expected. I would definitely recommend, as well as return for personal upgrades and send my friends it's an Awesome shop

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was done in a smooth and professional manner. The car repair was excellent. Thank you so much.

Likely to Recommend - 5.0/5.0 -

I have recommended it to family and friends

Repair Quality - 5.0/5.0 -

Great job, as usual!

Customer Service - 5.0/5.0 -

A pleasure to deal with

My Experience - 5.0/5.0 -

Universe Autobody did a fantastic job with my vehicle - it looks brand new! Thank you Lisa and the rest of the crew, keep up the excellent work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job I received my car on time