University Auto Center

5.0 (225reviews)
100%
PO Bx 619, 607 N Pearl St,  Ellensburg,  WA  98926
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (225)

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My Experience

Job completed in a timely manner and was started when originally scheduled. Jeremy gave me a ride to Enterprise as they hadn’t delivered the rental vehicle at the prescribed time. We were kept apprised of the status of the repairs to our vehicle. The manager Jeremy was very helpful and accommodating. Thanks for everything, Guy and Victoria Nelson

Likely to Recommend

Shop and staff conduct excellent service, they intern coordinated flawlessly with our insurance company.

Repair Quality

Wonderful communication during the entire process. Jeremy was so helpful, even going as far as to drive me to the rental agency the morning I dropped off our vehicle.

Customer Service

With calls and automated messages we were apprised of the status of our vehicles repairs.

Returned Clean

My Experience

That car was in accident I trusted an choose to use your services as my first choice 3 months later an having to return it 5 times. It still has issues. If your where unable to fix you should have been honest about it and not took on job. I’ve had it back one day an turbo sound inside car heat ducted I’m sure broke loose yet from accident an so here we are still incomplete

Likely to Recommend

Repair Quality

My car hit a deer I took to UAC auto body first time I picked up I drove away an it had no coolant over heated took straight back they add coolant left again they did not add enough coolant over heated took back they finally got enough coolant in it left for third time check engine light an run poorly took back upset an left it they took to auto center said they missed eci unit replaced I picked car up days later when that was complete took an now it won’t start took back again now they make up story bad gas an took two weeks to empty bad gas an add 3 gallons I picked up what now 5th time inside there a fan noise Hiss in cab so I’m done an it’s going today to different certified auto body shop an they will check recheck all poor work that’s been done I’m not bringing back to you for 6th over ever at this time

Customer Service

From start I picked up with no coolant intern I had to return 5 times I will not return for 6th there still problem an it’s going to different certified shop and all your work check an fixed as needed

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Likely to Recommend

I've always been well taken care of there and they do a great job!

Repair Quality

Jeremy took really good care of it as usual. He's doing a fabulous job since Paul retired!

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Anytime

Repair Quality

Very excellent work.very satisfied.thank you.

Customer Service

Great job.

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My Experience

You guys repaired my car quickly, and perfectly. Thank you.

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Can't even tell

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Delivered as agreed

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Very good job!

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My Care stop one day father getting it from the reper shop.

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My Experience

Excellent service with excellent quality. Very well done and very pleased. We would definitely do business here again!

My Experience

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My Experience

Looks great!

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