Uptown Auto Body of Racine

4.9 (294reviews)
97%
3808 20th Street,  Racine,  WI  53405

In operation 30 years.

Family owned Since 1996, Uptown Autobody provides full service automotive body repairs. Uptown Autobody's attention to detail, outstanding customer service and quality workmanship are just a few reasons why generations of customers prefer Uptown Autobody.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (294)

My Experience

I was so impressed by all the correspondence from Nikki as to what was happening with the vehicle. I am also so grateful she went to bat for us with the insurance company who was trying to make us travel 30 minutes for another estimate, get a rental from Kenosha, etc., she is an amazing woman. She didn’t just hand us the keys to the car, she took us outside and explained everything that was done to the vehicle. I would highly recommend Uptown Auto Body.

My Experience

Thank you for the hard work fixing my car. I appreciate it as well as the extra touch of cleaning / vacuuming the inside. I nice and unexpected surprise. Also thanks to Nikki for being so kind, helpful, understanding, and patience. I definitely will return if necessary and better yet, also refer anyone else to Uptown. Thank you again for everything!

Likely to Recommend

Repair Quality

Customer Service

My Experience

my car looks like it was never damaged! They even wired my aftermarket tail lights and reflectors! Even provided me with a rental vehicle on sight. Thank you uptown :)

My Experience

Really appreciated the updates & friendly customer service!!!

Likely to Recommend

Definitely would recommend!

Repair Quality

Very professional & excellent customer service & updates!!!

Customer Service

Very satisfied with all aspects of service from start to finish! Nicki was excellent!!!

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

10/10 went above and beyond

Customer Service

Returned Clean

Likely to Recommend

We have been customers of uptown autobody for years. Uptown was a preferred provider for our insurance company as well. We were pleased that they were on that list. We’ve always been the recipients of excellent work.

Repair Quality

The service provided by uptown autobody was great. The estimate process went well. We were able to get the vehicle in shortly after the estimate was received. We were apprised each step of the way where uptown was with the repairs. The vehicle was delivered back to us on the date promised. The vehicle looked really good. We appreciate the service.

Customer Service

The customer service that we received was excellent. We were treated courteously and communication with uptown was continuous throughout the process of the repair.

My Experience

Very satisfied with the service and quick turnaround time. Booker, the mechanic, put a lot of extra TLC into the project. Niki the mgr. was very straightforward and addressed all my concerns. I would refer their business to anyone.

My Experience

The service I received on my Traverse was exceptional. I am very happy with it. Also, the office staff was were very helpful and friendly.

Likely to Recommend

Repair Quality

Great job!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The young ladies at the counter were always friendly, courteous and helpful with all my questions.

Returned Clean

My Experience

The two young ladies at the front desk are so friendly, professional and knowledgeable. They made my experience amazing! Thank you!

My Experience

They were very professional and stayed in communication with me which was great . The process was speedy , and work was amazing .

My Experience

Check engine light Came on, it was a recall will be fix I don’t have to pay how do I get my $50 back from rental

Likely to Recommend

I had such an incredible experience with the team at Uptown Autobody! From the moment I walked in, the girls were so welcoming, professional, and genuinely kind. They replaced my windshield so quickly, and the entire process was seamless and stress free which is not something you always expect when dealing with car repairs. Their efficiency and attention to detail truly stood out. What impressed me the most was their customer service. They made me feel taken care of, communicated clearly, and went above and beyond to make sure everything was perfect. It’s rare to find a team that combines skill, speed, and such a positive, supportive atmosphere but they absolutely delivered. I’m so grateful and will definitely be recommending Uptown Autobody to anyone who needs work done!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This shop has my highest endorsement.

Repair Quality

All the work was done to my satisfaction and the communication was excellent.

Customer Service

Fantastic

Returned Clean

My Experience

I’m very satisfied with the repairs that you have done on my truck and the nice people on service desk and all the team in the shop, you guys did a fantastic job.