Vacaville Auto Body Center Inc.

4.9 (353reviews)
98%
938 E. Monte Vista Ave.,  Vacaville,  CA  95688
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Lifetime guarantee - family owned and operated - I-car certified techs - PPG certified painters - Chief certified laser measurement - VW Bus restorations - Original manufactured parts used- Shuttle service provided - Towing

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (353)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting exceptional workmanship, precise paint matching, and repairs that leave vehicles looking brand new. The team is frequently commended for professionalism, friendliness, and creating a welcoming, family-like environment. Communication stands out as a key strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers noted the shop goes above and beyond, including washing vehicles before return and assisting with insurance processes. A few customers mentioned delays due to parts availability and wished for more proactive updates, reflecting areas customers feel could be enhanced.
AI-Generated from reviews written in the last 12 months
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"They executed an exceptional job, effectively salvaging my vehicle from being deemed a total loss. Their reconstruction and matching paintwork were ..." Read more
"... enjoyed having my auto repair done with your company. The quality of the work is excellent. I would choose you again if the situation arises!" Read more
"We are so satisfied with the quality of repair."
"Fantastic job once again the color match was amazing will definitely be back for any future work thanks again"
"The paint matching is excellent"
"Service was very good and even got my car back 1 day early , would differently used this service again"
"I kept getting emails telling us that it would be ready by a certain date, but then it was pushed forward 2 or 3 times. Annoying and it made ..." Read more
"Time kept changing"
"Vacaville Auto Body took excellent care of my vehicle. Turn around was very quick. Their app showed me the steps in which my vehicle ..." Read more
"I was very satisfied that the repairs were conducted in a timely manner and the communication was great throughout the whole ..." Read more
"... excellent care of my vehicle. Turn around was very quick. Their app showed me the steps in which my vehicle was in so I knew when they would be done." Read more
"They were helpful and kept me updated throughout the entire repair process."
"... repairs were conducted in a timely manner and the communication was great throughout the whole process. I was consistently updated as the repairs were conducted ..." Read more
"Great service and great Work. All aspects of their customer service is top notch. Definitely went the extra mile to help with picking ..." Read more
"I wasn't as informed as time went by about my vehicle. I had to call in and found out about it."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Robert and Andrea for the hard work you did in finding parts to repair my truck. You both went over and above. I'm so happy with the work and helpfulness that if I need any more repairs I'll bring to you and will recommend your shop to other people.

My Experience

Robert & Andrea are very professional, helpful and the crew worked and gave me a brand new looking car! What’s not to love?!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I'm happy and pleased with your job and service that nicely provided spacial Andrea who was the person who talked with me at the moment she's very nice and gives me the information I needed to she is very professional and very helpful also very nice

Likely to Recommend

Repair Quality

Andrea was very nice and helpful also I'm so happy with the service and the job

Customer Service

Andrea is one of the best she's very nice

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Good work. Timely done. Kept us informed. All staff very pleasant to deal with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very helpful friendly and quick to repair my car, and I appreciate that greatly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I recommend it they are very beatable nice work

My Experience

Great work and timely manner, customer service was top notch, Andrea was very informative and kept me updated regularly, she was great!! Highly recommend Vacaville Auto Body!

My Experience

Staff was extremely friendly and helpful with the whole process. Lots of clear communication through the maintenance and finished my car exactly when they said they would. I would highly recommend this shop to others

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We are grateful for the professional service and hospitality your company has provided my wife and I, the repairs are second to none. thank you. Charles

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