Van Horn Chrysler Dodge Jeep RAM of Manitowoc
In operation 46 years.
The Van Horn dealership has been around since 1966. It is a family born and employee owned company. We can handle all your autobody repair needs in Manitowoc with our professional trained staff who treats your vehicle like their own. We are are committed to delivering superior quality and service to all of our customers. We value the needs and safety of our customers and strive to make it our highest priority. With our highly skilled employees using advanced technology and techniques we aim to insure your vehicle comes back to you in it's pre accident condition. Your first step is to communicate with your insurance company once you have made the initial claim and have received a claim number, we take over from there. We take photos of your vehicle and write and estimate sending it to your insurance company. Once you drop off your vehicle we can give you a ride home, work or to the rental company of your choice, we can even make the rental reservation for you. Please give us a call.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job,got it done quickly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer support in body shop
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was fixed in a timely manner. Communication was good.
Customer Service - 5.0/5.0 -
Very nice and friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent repair work and communication.
Repair Quality - 5.0/5.0 -
Excellent quality of repair!
Customer Service - 5.0/5.0 -
Updated as to progress and explained steps in process that had to be taken.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pain free!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely, I will recommend the shop.
Repair Quality - 5.0/5.0 -
Thanks a lot. Good quality work.
Customer Service - 5.0/5.0 -
Great. They were friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an very good job. Didn't expect that they also vacuuming inside and washed the whole vehicle. A little extra was a big thing to us.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I had a terrible experience why would I want anyone else to?
Repair Quality - 0.5/5.0 -
I had brought my 2022 genesis g70 in for some minor front end repair as I had gotten cut off weeks prior. All van horn had to do was replace my headlight and fix the panel gap as the front bumper was pushed in and down. They replaced my headlight and that was it the bumper still had panel gaps as I can quite literally see my headlight clips and it looks terrible. Their excuse for not finding out why it’s not fitting is someone who works there also has the same car as mine with the same panel gaps? Hello look up any picture of the vehicle on google and you will clearly see a normal flush front bumper and headlight assembly. All and all I will never ever be going back there or telling any of my friends or family to. I also had purchased a dash camera right before I brought it in there and when I got my car back I had seen a video of the technician pulling my car into the shop and the next video was him releasing I have a dash camera while he was reversing my car and he unplugged it. So I called the manager and I was told he will get to the bottom of why it was unplugged but when I went into the collision center I was cut off and immediately told by an employee that it is a policy. Getting 2 different answers from 2 different people that just screams shady activity to me. And for my first time ever needing to bring a vehicle somewhere for damage it was a terrible experience. The staff are very nice and informative but as far as the technicians doing their job I pretty much payed them to keep my car in a garage for 4 days. EXTREMELY DISSATISFIED!
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
depends what they have going on.
Repair Quality - 3.5/5.0 -
the repair part went fine, but during the last reading of checking codes or resetting codes there was a check engine light that came up. I received notification on my truck app before I even got to the building. and now this might be my issue? I'm not sure how to even respond to that.
Customer Service - 3.5/5.0 -
previous note
Returned Clean
My Experience - 5.0/5.0 -
You guys did an amazing job on my car