Vaughn Motors Collision Center
In operation 92 years, 25 years at this location.
We work on all makes and models, In house alignments, sell tires, down draft bake booth, Chief frame machine with computerized laser measuring. We work with all insurance companies. I-Car Gold certified technicians, GM and Chrysler certified technicians. Complimentary wash and vac.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the truck back fully detailed and all of the hail damage repaired. Really nice work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
What started out as a 2 week time frame to get completed turned into over 5 weeks. Everyday kept getting pushed back further and further and you could ask 3-4 different people what was going on and get a different answer. Towards the end I was told things like “the manager is busy and running errands, if I had a crystal ball to predict if it will get done I wouldn’t need to work here.” They would act like I was the problem since I was asking questions and they clearly had little answers. When I went to pick it up I had to choose skipping an alignment and detail job just to hit the time frame they had been giving me all week. And when I picked it up I expected someone to ask if I approved of everything? Maybe do a walk around since there was significant manage to the front of my vehicle. Make sure the customer was happy with the work? I got nothing. Very poor customer service and the communication between management and the actual shop is completely non existent or they just don’t have a clue. That’s pretty obvious due to the wide differences in estimates when the car would or wouldn’t be done.
Customer Service - 0.5/5.0 -
Read comments before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Whoever did the cleaning and detailing in my truck did a phenomenal job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The situation was well handled by everybody involved the price they quoted me for repairs was pretty on the dot. They had to paint it a special way and they did a very good job. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
The secatery. Was poor communication lied about the order,of bed cover. I tried calling before and got disconnected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was really nice and professional.
Customer Service - 5.0/5.0 -
Megan, Tyler and Jamie are the ones that I communicated with and they were all awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very pleased . My car looks beautiful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Not very likely but will be back to finish the work
Repair Quality - 2.0/5.0 -
The car repair took longer then expected. When I got it back my back window on the side it was damaged no longer roles down via driver door. The front bumper and hood is un aligned with each other. There is water damage in the passenger side front and back seats. When I called they said everything is out of their hands due to me already picking up the car and drove off. My father in-law pointed out the body work because he is a body mechanic. I did not know what to look for.
Customer Service - 2.5/5.0 -
Communication was good up until I called about the after body work that wasn't done right.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
When I got the truck back the check engine light was on had two codes that indicated they forgot to hook up the fan radiator shutters, couldn't get it back to you guys to get it fixed and took a hit when I traded it in. The filler panel that goes between the radiator and the grill was messing most of the pins that hold it in
Customer Service - 3.5/5.0 -
picked up the truck, and the CEL was on. the shop had already closed. my son ran the codes and indicated that the grill shitters were not plugged back in. the tech did not reinstall all of the retainers for the cover between the grille and radiator. (*only 4-5 out of around 20!)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks & runs great!
Customer Service - 5.0/5.0 -
Very nice people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I think they went above and beyond
Repair Quality - 5.0/5.0 -
Staff are great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler is great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
They did beautiful work. And the inside and outside detailing was a very nice surprise.
Customer Service - 5.0/5.0 -
They were nice and friendly.