Vaughn Motors Collision Center

4.4 (410reviews)
88%
1311 Vaughn Drive,  Ottumwa,  IA  52501

In operation 92 years, 25 years at this location.

We work on all makes and models, In house alignments, sell tires, down draft bake booth, Chief frame machine with computerized laser measuring. We work with all insurance companies. I-Car Gold certified technicians, GM and Chrysler certified technicians. Complimentary wash and vac.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

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Nice job! Love it

Customer Service

Your customer service lady in collision is great- very laid back and easy to work with.

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Needs fixed still and waiting for the person I talked to to get back with me about the wiper fluid resivor mot being fixed and leaks

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Everything was not repaired. My wiper fluid resivor wasnt fixed and still leaked. I told the gentlemen that was there that day I picked it up and still waiting to hear back

Customer Service

Everything was not repaired. My wiper fluid resivor wasnt fixed and still leaked. I told the gentlemen that was there that day I picked it up and still waiting to hear back

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My Experience

Same excellent service we have always received when we buy new trucks & the plum crazy hellcat. Love you guys & gals! Thank you!

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Very likely the communication needs to be better there I know they’re busy but they still need to be communication with the customer about the vehicle when it’s gonna get done and if there’s any other changes, they need to call the customer and let them know that this is what’s going on with your vehicle

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I was very pleased, when I got my Toyota Tacoma back, it was very clean. I am very well taken care of and they did a great job on putting things back together on my on my truck very pleased

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