Vaughn Motors Collision Center
In operation 92 years, 25 years at this location.
We work on all makes and models, In house alignments, sell tires, down draft bake booth, Chief frame machine with computerized laser measuring. We work with all insurance companies. I-Car Gold certified technicians, GM and Chrysler certified technicians. Complimentary wash and vac.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Vaughn's repair shop to anyone.
Repair Quality - 5.0/5.0 -
Vaughn's has the best shop around.
Customer Service - 5.0/5.0 -
Shelby, James and Ashley fall all over themselves trying to make a person happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One piece came in wrong so I have to go back to finish the job but overall happy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything look good
Customer Service - 5.0/5.0 -
Shelby was good to work with
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate your fast service and perfect work
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I appreciated the communication style (text or call) when it was time for our vehicle to be taken in or picked up. However, we were disappointed to find that all of the necessary repairs weren't found when providing the quote to the insurance company (although it was right next to other repairs already being made). To help ensure that it was repaired when we arrived for the appointment, we discussed the issue that our back seats wouldn't fold down because of the dented bottom of the van via phone when scheduling the appointment. We were told that a note was made and they would make sure to look at/repair that. After several weeks of waiting on the parts to come, and then a week or two in the repair shop, we were notified our vehicle was ready. However, the bottom of the vehicle still wasn't completely fixed in the area that we had spoken to them on the phone about. I appreciated that they came out to the vehicle to look with us and we ended up leaving the vehicle there for another few days. We were disappointed to have to rearrange our schedule twice to be able to pick up our vehicle. We believe that they ended up pounding the metal back out instead of replacing the part, which was also a little disappointing. I appreciated the staff and the work they did on other parts of the vehicle seemed to be done very well.
Customer Service - 4.0/5.0 -
Comments on previous question.