Vaughn Motors Collision Center

4.4 (410reviews)
88%
1311 Vaughn Drive,  Ottumwa,  IA  52501

In operation 92 years, 25 years at this location.

We work on all makes and models, In house alignments, sell tires, down draft bake booth, Chief frame machine with computerized laser measuring. We work with all insurance companies. I-Car Gold certified technicians, GM and Chrysler certified technicians. Complimentary wash and vac.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

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Repair Quality

Customer Service

All were very friendly and helpful

Returned Clean

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Repair Quality

The next day after picking up my car the check engine light came on I called Vaughn’s they did not answer phone for 2 days

Customer Service

Returned Clean

My Experience

Love the team at Vaughns. They keep you updated with repairs while they have your car. I appreciate their friendliness and professionalism. Ashley touched base with me daily while working on my car.

Likely to Recommend

No better place for repairs. Professional and friendly

Repair Quality

Very pleased with repair service. Fantastic service and friendly

Customer Service

Above and beyond personnel in service department

Returned Clean

My Experience

My Bluetooth no longer works and I travel to work and it’s a problem that I’ve had several people look at, I’m working 10 of the next 12 days, 12 hr shifts. I plan to call tomorrow if my son can’t figure it out, thanks.

My Experience

The people were fabulous and extremely kind!!

My Experience

Excellent service and Bryan was exceptional!

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My Experience

Vaughn team was easy and pleasant to work with. They knew how to figure out insurance coverage and got approval for repairs and arranged for a rental when my car was worked on. Good job on repairs. Thanks

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My Experience

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My Experience

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My Experience

Great experience. No complaints.

My Experience

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My Experience

Fast , Courteous and Friendly service.

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Customer Service