Victor's Auto Collision Repair

4.7 (412reviews)
95%
7826 Sepulveda Blvd,  Van Nuys,  CA  91405

At Victor's Auto Collision Repair we firmly believe in achieving the finest quality repairs and take pride in the service done to your vehicle. We are an environmentaly friendly auto repair facility committed in delivering all of our vehicles with the highest level of customer satisfaction.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (412)

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They do good job this is my second time the victor fix my truck and i like the work he to to my truck

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Good work victor’s auto collision i like they work you guys do for me thank you

Customer Service

Good work victor’s auto collision i like they work you guys do for me thank you

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Gracias

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Gracias Bendiciones

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Gracias

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It was very nice to talked and discuss with Andrew Very understanding and care about my case

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See prior satisfaction answer

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The time in the shop was excessive but the attempt to provide additional work went a long way to getting me from 1 to 6.

Customer Service

It was hard to get in touch with people while my car was in the shop.

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The service was horrible not even close to bad they don't do their work right. They lie And the mechanics don't know how to do their work they suck they try to make me believe what they want fake confirms. I when they're to fix something and they gave me the car with more problems they have kept my car for over three months and they have not done a good job horrible horrible. When they finally gave my car back it came with issues that the cat didn't have. The sensor didn't work so I have to give it what when they fixed that the bumper was loose they put some screws that didn't belong on my car I disliked my experience you guys should work on that and your secretary is the worse she got an attitude and is not helpful on anything your mechanics don't even know about cars get them to study and get well inform their outdated get better people. And I hope my car works you guys suck get an update on the cars were not on the 90s or 80s you guys suck***.

Customer Service

You guys suck

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Repair Quality

Overall the area that needed to be repaired got fixed. However, the doors and rocker panel do not line up anymore. There are large gaps betweem the body lines. Also, my car sat outside for over a month during the rain season and ofher contaminants in the area sat and bonded to my paint. The car is black so immediately you are able to see hard water spots and other stains that are impossible to remove on the paint. I wasnt able to notice how severe the contamination was until I washed the car myself and it felt like I was going over sandpaper. A detail wouldve been a nice gesture considering how long the car was just sitting at the shop. When they did start to work on it the job was rushed from what it looks like.

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Highly recommend

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Good communication and great service

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Everything was great thank you

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Buena attention y excellent calidad en el trabajo.

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Mucha calidad humana y professional services

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Victor took his time with my car.. The car looks exactly how i got it off the lot the paint came out perfect..

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Definitely not

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Exelente

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Exelente

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You really have a profesional team

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Excellent costumer service performed by the lady in the office and also by the owner

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Totally satisfied and thank you again

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Great job!

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Good service

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Would never recommend. I’d rather go out of my way and tell people to stay away.

Repair Quality

No one knows what they’re talking about. They tell you what you want to hear. They hold your car for a month to rack up storage fee with insurance company. Very shady business going on. Never gave me a solid release date. Kept postponing my date. Had my car for 3 weeks before started any work on it. Never called for updates when they said they would. I always had to call in and ask for a status update. Do not trust these people. Recommend to everyone to stay away from this center. Never seen or heard of a collision center that is ran so poorly.

Customer Service

At least my car is fixed. Otherwise I’d put 1

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