Vitale Collision Repair
In operation 50 years.
Serving the Downriver community for nearly 50 years, Vitale Collision has been in business since 1976. Owned and operated daily by Mark Vitale, we are an I-Car Gold Class Shop, indicating ongoing training for all our certified technicians. Our commitment to the highest quality and satisfied customers is our top priority. We’re more than just a collision shop; we’re an integral part of the Downriver community. We've assisted with everything from minor fender-benders to complex insurance situations and those crucial 'how am I getting to work?' moments. At Vitale Collision, every repair is handled with the care you'd expect for a friend—because, in our community, that's often exactly who you are.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
very nice job
Repair Quality - 5.0/5.0 -
Beautiful job did what they said they were gonna do and they were on time I couldn't ask for no more thank you
Customer Service - 5.0/5.0 -
class A1 job
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
After my bumper was painted, the collision shop failed to install a fastener at the fender-to-bumper attachment area. I noticed the missing fastener and specifically brought it to the shop’s attention, requesting that the proper fastener be installed. Unfortunately, instead of installing the OEM-recommended fastener for this location, the shop installed an incorrect bright chrome-plated fastener. The correct fastener for this area should have a black coating, consistent with the surrounding black components. The bright chrome-plated fastener is clearly visible and looks out of place against the surrounding black parts. More importantly, it is not the OEM-recommended fastener for this location. I am dissatisfied with the workmanship because I specifically identified the missing fastener and asked the shop to correct the issue, but the shop installed an incorrect part instead. I am requesting that the incorrect fastener be removed and replaced with the proper OEM-recommended black-coated fastener at no cost to me.
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
A little longer than I was told but overall a good job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly from the initial estimate through the drop-off and pickup. The entire process was well scheduled, organized, and handled professionally. I was very pleased with the service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just appreciate the way you guys do business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional great customer service. Will definitely recommend them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vitale was fantastic to work with. They were helpful, flexible, communicated frequently and did a high quality job on the repair. I would highly recommend them to anyone.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very impressive work on the Excursion, talented professionals!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Please with the work
Customer Service - 5.0/5.0 -
Beautiful work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What time we’ve had our car there for repairs you’ve done excellent work. If I need work done in the future, I’m certain and will use you.
Customer Service - 5.0/5.0 -
The customer service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I never have to worry about referring people to Vitale collision.
Repair Quality - 5.0/5.0 -
Mark Vitale and his staff always do a very professional job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think they do an excellent job on repairs.
Customer Service - 5.0/5.0 -
Very friendly.