Vitale Collision Repair
In operation 50 years.
Serving the Downriver community for nearly 50 years, Vitale Collision has been in business since 1976. Owned and operated daily by Mark Vitale, we are an I-Car Gold Class Shop, indicating ongoing training for all our certified technicians. Our commitment to the highest quality and satisfied customers is our top priority. We’re more than just a collision shop; we’re an integral part of the Downriver community. We've assisted with everything from minor fender-benders to complex insurance situations and those crucial 'how am I getting to work?' moments. At Vitale Collision, every repair is handled with the care you'd expect for a friend—because, in our community, that's often exactly who you are.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Prompt, answered all questions patiently & thoroughly
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was of high quality, and matched the rest of the vehicle very well
Customer Service - 4.0/5.0 -
Better status updates while the vehicle was in progress would have been appreciated
Likely to Recommend - 0.5/5.0 -
STAY AWAY FROM THIS PLACE AT ALL COSTS!
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
They damaged the front of my car and covered it with black paint and tried to say it was like that. Then they also used my car for personal use and put 175 miles on it. They said it was to calibrate it… that’s probably when they damaged it. I also got a theft alerts from Onstar and they said it was a faulty sensor when I asked about it. I truly feel that’s why they kept it a week longer than they said meanwhile I was paying for a rental car. I have pictures for proof along with email & text alerts from Onstar.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend you your company like I said I was very pleased that the car was clean inside and out
Repair Quality - 5.0/5.0 -
Very professional when you come in, the front door was very surprised that Claire was clean inside and out very please. Thank you.
Customer Service - 5.0/5.0 -
Excellent and very pleased !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vitale always does great work and they did again on my truck ... thanks guys 😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Nice job
Customer Service - 4.5/5.0 -
Nice job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As expected
Returned Clean
My Experience - 5.0/5.0 -
This place did a great job on my Ford Edge. Was informed that my insurance company was sending them bad parts and the0y would refuse to put them on my Edge. Appreciate them looking out for the workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was pleased with the work done
Repair Quality - 5.0/5.0 -
The work done looks very good. I am very happy with the way it was done.
Customer Service - 5.0/5.0 -
The service l received was very good.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Knowledgeable, Friendly and quick service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tim has always been the best to work with on anyone of my cars over the years.