Vive Collision of Newington

4.9 (531reviews)
97%
172 Kelsey St.,  Newington,  CT  06111
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Shop AssistantSparkles

In operation 34 years, 10 years at this location.

At Bryon's Auto Powered by VIVE, we provide superior service to our valued customers in the Newington area and throughout Hartford County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (531)

Likely to Recommend

Repair Quality

I was taking good care of by Paul and Lily a great job that they did.

Customer Service

Lily was great.

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My Experience

Yall did a real good job on the car appreciate great customer service lady at the desk was a lot of help

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Repair Quality

Customer Service

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My Experience

Amazing customer service always attentive and very pleasant when handling stressful situations

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Repair Quality

Great service

Customer Service

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Repair Quality

Lily's is very amazing. She made everything so easy and seamless. This was my first accident ever. I was very impressed with how much dedication and empathy she had. There was an issue with my insurance company getting my car towed to the shop. Lily contacted me just to greet me when she found out my car was towed in less than 2 hours to the shop. And that's real customer and dedication. I'm so appreciative for all she've done. She made this process less stressful and less emotional. She's amazing and needs a huge raise. Thanks again baby

Customer Service

Lily's is very amazing. She made everything so easy and seamless. This was my first accident ever. I was very impressed with how much dedication and empathy she had. There was an issue with my insurance company getting my car towed to the shop. Lily contacted me just to greet me when she found out my car was towed in less than 2 hours to the shop. And that's real customer and dedication. I'm so appreciative for all she've done. She made this process less stressful and less emotional. She's amazing and needs a huge raise. Thanks again Lily. You have a customer for life

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Repair Quality

Customer Service

Likely to Recommend

10/10. Very nice and professional. The process was fast, smooth and easy. I was updated and knew what was happening throughout the repair process.

Repair Quality

Absolutely awesome service. This was my first time having a collision and I was very stressed. They made this process very easy and smooth. I was very well taken care-of by Lily at the front desk with top notch customer service. Absolutely looking forward to using their services again.

Customer Service

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My Experience

The staff at vive were great! I was updated regularly about the repair process. Lily was also great answering all questions that I had.

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Repair Quality

Customer Service

Lily at the front desk is absolutely wonderful!!! She’s so knowledgeable and friendly and smoothed out the entire process for me with my insurance. Without her I would’ve been at a total loss and probably in tears.

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My Experience

Lilly kept me informed with frequent updates and the entire process went very smoothly. The repair work was also top notch so all in all a great experience!

Likely to Recommend

I would certainly recommend a friend to go there for their repairs.

Repair Quality

Very satisfied overall with the experience I had with Vive Collision. From scheduling the appointment to coordinating the rental car to keeping me up to date with progress, it was all very seamless. I appreciated the communication and the quality work that was done.

Customer Service

Very professional and timely

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Customer Service

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My Experience

Great service and communication. Car fixed like new. Would definitely go back.

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Likely to Recommend

Highly recommend for ANY type of automobile service.

Repair Quality

Unbelievable staff, great communication and fantastic body work. Lilly and Paul were so easy to work with. They even set up Enterprise to pick me up at VIVE and brought me to their location to get my rental. Also, I was extremely busy on the day the car was completed and they were able to drop off our car and take rental back. I would highly recommend anyone in need a of ANY type of auto service to give VIVE an opportunity. You wont be disappointed.

Customer Service

Very friendly and kept in communication every couple days with updates.

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My Experience

My Experience

Paul’s service was phenomenal he kept me in the loop with everything and made it such an easy process

My Experience

I was extremely impressed with the service. Everyone was so nice. Paul made sure to go over everything with me. Lily is the best. She’s so sweet and kind. The best person to have as your first and last point of contact for your customers. I will definitely be recommending VIVE! Thank you!

Likely to Recommend

The service was amazing. Paul and Lily were great 😊

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

I would recommend Vive to to anyone who's looking for an honest body shop. You guys did a bang up job

Customer Service

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My Experience

Lilly was great she kept me up to date in all repairs and timeframe. I didn’t have to worry about any of the details in regards to the car rental. Everything was taken care of. Paul was helpful at drop off and pick up.

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Customer Service

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Likely to Recommend

Very likely to recommend they did a great job

Repair Quality

Great customer service

Customer Service

Great customer service

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