Vive of Worcester

4.9 (254reviews)

97%

(774) 312-7130

60 Gold Star Blvd., Worcester, MA 01605

97%

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60 Gold Star Blvd.
Worcester, MA 01605

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About Vive of Worcester

See Photos

60 Gold Star Blvd.
Worcester, MA 01605

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 15 years.

At VIVE Collision of Worcester, we provide superior service to our valued customers in <> County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (254)

Sort By:
Newest
Rating

207 Customers Rated

5 Stars

68.9% Complete

(175)
4 Stars

8.3% Complete

(21)
3 Stars

2% Complete

(5)
2 Stars

0.4% Complete

(1)
1 Star

0.4% Complete

(1)
< 1 Star

1.6% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive, transparent communication, including regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting early or on-time completions. The welcoming, professional, and courteous atmosphere is a recurring theme, with customers appreciating how stress-free the experience felt. A few customers noted areas for improvement directly from their feedback, including delays due to parts shipping, occasional gaps in proactive communication requiring customers to follow up, one instance of a missed repair item, and a concern about a used part replacement. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The finish product is flawless and the customer service and follow up were stellar. You have one great crew ..." Read more

"A+ Services amazing customer services, I definitely will do more business with VIVE in the near future, great ..." Read more

"Outstanding craftsmanship and attention to detail. Highly professional customer service interactions."

"The paint was a perfect match to my new car and the body work was impeccable."

"Everything was made easy for me. My car repairs were perfect and done by 5 pm the day before promised because of a doctors appointment ..." Read more

"A day before."

"Dropped my car off on Monday and had it back by Friday! The whole process was quick and easy from start ..." Read more

"It was ready slightly early and called me to double check pick up and any loose ends"

"They quoted about 2 weeks and when it was not done on day 14, they had someone come in on Saturday to finish ..." Read more

"It took a while to take the car."

"The whole process was amazing! They communicated the entire time and answered any questions I had. I will bring my car to them whenever ..." Read more

"I appreciated the continual communication updates on my car repairs. Everyone I spoke with at VIVE was ..." Read more

"I wouldve liked more updates in real time instead of me calling"

"When are they going to put the car light on me, they never called me anymore"

"Communication was sluggish at the beginning"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The finish product is flawless and the customer service and follow up were stellar. You have one great crew ..." Read more

"A+ Services amazing customer services, I definitely will do more business with VIVE in the near future, great ..." Read more

"Outstanding craftsmanship and attention to detail. Highly professional customer service interactions."

"The paint was a perfect match to my new car and the body work was impeccable."

"Everything was made easy for me. My car repairs were perfect and done by 5 pm the day before promised because of a doctors appointment ..." Read more

"A day before."

"Dropped my car off on Monday and had it back by Friday! The whole process was quick and easy from start ..." Read more

"It was ready slightly early and called me to double check pick up and any loose ends"

"They quoted about 2 weeks and when it was not done on day 14, they had someone come in on Saturday to finish ..." Read more

"It took a while to take the car."

"The whole process was amazing! They communicated the entire time and answered any questions I had. I will bring my car to them whenever ..." Read more

"I appreciated the continual communication updates on my car repairs. Everyone I spoke with at VIVE was ..." Read more

"I wouldve liked more updates in real time instead of me calling"

"When are they going to put the car light on me, they never called me anymore"

"Communication was sluggish at the beginning"

Patricia (Toyota owner) reviewed 9/23/26

Laurie at the front desk was so accommodating and helpful with everything!

Sandra (Lexus owner) reviewed 9/23/26

Peter was so helpful and very pleasant to work with,

From start to finish it was great.

As soon as I walked in Peter walked to my car and went over the damage. Lori was great when I went to pick up the car and informed me of guarantee and closed me out. A great team at the front.

Maureen Patricia (Honda owner) reviewed 9/22/26

Joao (BMW owner) reviewed 9/21/26

Best in Worcester! If you ever need any repairs done this is the place, customer service was top tier thank you VIVE collision 100/10!

Scarlet (Toyota owner) reviewed 9/21/26

I highly recommend them!

Always spoke to an associate on phone immediately, very helpful and friendly!

They helped me secure a rental and made pick up and drop off easy

Victor (Honda owner) reviewed 9/18/26

Samantha (Nissan owner) reviewed 9/17/26

Great service. Car looks amazing. They were very helpful.

Anne (BMW owner) reviewed 9/17/26

Miranda (Honda owner) reviewed 9/14/26

Ursula (Toyota owner) reviewed 9/7/26

Great job done

Work done was great

She so nice and sweet so much concerned. She was very helpful in all aspects of the work including the car rental. Making it available and quicker. I am very much appreciative. Thank you. She deserves an award for the great job being done. God bless you.

Carlos (Mazda owner) reviewed 9/3/26

Stephen (Subaru owner) reviewed 9/2/26

Everything

Everything!

Cristina (Mazda owner) reviewed 9/2/26

Peter & Lori are great!

Beth (Nissan owner) reviewed 9/2/26

Wonderful customer service and a top notch repair.

Laurie is helpful and delightful!

Ernest (Lexus owner) reviewed 8/31/26

Cristian (Chevrolet owner) reviewed 8/31/26

I am very satisfied. The work was excellently done. And it didn’t take too long was very happy.

Ryan (Toyota owner) reviewed 8/31/26

Dropped my car off on Monday and had it back by Friday! The whole process was quick and easy from start to finish

Lori (Jeep owner) reviewed 8/27/26

Everyone at Vive Worcester made the stressful situation easy...

Lori was great and super helpful

Informative and helpful

Laura (Honda owner) reviewed 8/24/26

Lord (Toyota owner) reviewed 8/24/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Vive of Worcester

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Vive of Worcester

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (254)

207 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0