Vive of Worcester
In operation 15 years.
At VIVE Collision of Worcester, we provide superior service to our valued customers in <> County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’ve had a few car repairs of my own and handled multiple repairs on behalf of my (then teenage) children in multiple US states.,It’s an unfortunately large pool of experiences to compare to this one. ___ Without exaggeration, Vive Worcester provided the smoothest, most efficient, and pleasant experience I’ve ever had with an auto repair. I’d particularly like to praise the manager, Peter, who went out of his way to make sure all was well throughout. I get the sense that he’s a big reason for the site’s success. I hope he gets recognition for it!
My Experience - 5.0/5.0 -
Excellent experience and customer service that exceeded my expectations. Will be sure to come back in the future if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were courteous and kept updating at every stage of their work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
When my friends and family see the work that was done on my car and how great it looks I always let them know that VIVE was the place that did the job and I highly recommend them go there. Should they need work done on their car.
Repair Quality - 5.0/5.0 -
I’m very happy with the quality of workmanship that Vive completed on my car. It made all my expectations and my car looks brand new.
Customer Service - 5.0/5.0 -
Everyone was very professional and Peter made sure I received updates on the progress of my car on a regular basis.
Likely to Recommend - 5.0/5.0 -
Me encantó el trabajo que hicieron con mi carro
Repair Quality - 5.0/5.0 -
They did a really great work, I am so happy about it ,
Customer Service - 5.0/5.0 -
Muy buena atención al cliente
Likely to Recommend - 5.0/5.0 -
I would highly recommend Vive to my friends
Repair Quality - 5.0/5.0 -
Peter greeted us immediately and followed up in a professional and timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pete and Darren provided excellent service. The technician met me as I was leaving and proudly shared the great job. The only issue I had was the communication between Geico and Enterprise as completion dates were revised. I will recommend VIVE!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did a fabulous job on repairs. My frustration was communication with Geico and Enterprise with completion date changes. Geico needed to authorize extensions for the rental car once VIVE modified the date. This happened due to parts arrival and calibration. Difficult to plan and frustration to need to communicate.
Customer Service - 4.5/5.0 -
See previous comment. Pete and Darren were great otherwise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VIVE. Did the work promptly and professionally. You’d never know another car’s paint got on my car.
Customer Service - 5.0/5.0 -
Peter C was very accommodating. Coincidentally, I am also named Peter with a C as a first letter of my last name.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Vive was professional and easy to work with. My vehicle was repaired quickly and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the resulet,s.Thank You All.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Extremely customer focused, friendly and communicated consistently throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and accommodating