Vive of Worcester
In operation 15 years.
At VIVE Collision of Worcester, we provide superior service to our valued customers in <> County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I didn't expect my Cadillac repair to be so perfect to be honest I had to look at the other side of the car to make sure what I was seeing was real
Likely to Recommend - 5.0/5.0 -
For me easy because I have excellent experience before that’s why I coming back and of course I tell all my friends
Repair Quality - 5.0/5.0 -
Very satisfied You guys make excellent job All time clean everything is wonderful
Customer Service - 5.0/5.0 -
Customer service amazing
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not at all
Repair Quality - 1.5/5.0 -
The place doesn’t really communicate with you in terms of the status of your car. You have to call them yourself in order to get an update. And, the main person that answer call pretty much just know how to say hi and hello. She has no basic knowledge in terms of the car repair. Also, before the repair my car is running. Thirty minutes after getting it from them my car completely stopped running. I had to bring my car back to them to see what went wrong only for them to tell me I need to tow it to Honda dealership because they suspect it’s an engine failure. And, the engine failing has nothing to do with the accident so then the insurance won’t cover it and they won’t be fixing it. I had to pay for towing my car out of their facility to the dealership. You would think that after giving them almost 5k worth of business for repair they would at least take care of the towing since my car literally stop working after 30 minutes receiving it from them. I just never in my life experienced having my car repair and after receiving it 30 minutes later it died. Honda dealership says engine overheat from not having coolant.
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Great shop & excellent communication during entire process as to when my car will be completed. They also did an amazing detail - cleaned every nook & sucked up every crumb the kids left.