Wagner Certified Collision Center

4.8 (209reviews)
96%
700 Plantation St,  Worcester,  MA  01605
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Shop AssistantSparkles

In operation 52 years, 39 years at this location.

Wagner Certified Collision Center is the premier collision repair center in central Massachusetts. Conveniently located just off of Rte. 290 on Plantation Street in Worcester, our team of factory trained certified technicians repair your vehicle quickly and correctly after an accident occurs. Wagner Certified Collision Center holds more certifications than any other shop in Worcester County, including aluminum and carbon fiber repairs. We are proud to be an I-CAR Gold and Mercedes - Benz Elite facility. Our technicians are certified for high-line brands like Telsa, Inc., BMW, Mercedes-Benz, Sprinter, Metris and Audi, as well as other top foreign and domestic brands such as Cadillac, Corvette C8, General Motors, Ford, Dodge, RAM Truck, Jeep, FIAT, Kia, Hyundai, Nissan, Infiniti, Mazda, Volkswagen & Subaru. We are also capable of having ADAS calibrations performed. Wagner Certified Collision Center has stayed in front of the technology curve proudly serving the Worcester area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen

Reviews (209)

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The repair work is great. The car looks like before the accident

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Mostly great. I would have liked not to have to chase an update or two, but I appreciate everyone is busy.

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We still have some issues that are ongoing, so I am not comfortable recommending until everything is resolved.

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The quality of the fit/finish and attention to detail was below expectations. I had to have the tow hooks replaced after installation. There were trim pieces that were not fully put back, and a damaged trim piece in the tailgate that had to be replaced. There is a rattle in the tailgate that is still not solved, and the door sill was damaged by something falling on it. The rear seat does not lock into place anymore, which is making the vehicle unusable for rear passengers.

Customer Service

Customer service and communication has been very strong, and issues have been addressed as they have arisen. come up.

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I recommend excellence

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Excellent

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Great service

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Mary and staff made everything easy

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Everyone was very friendly and helpful.

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My Experience

Excellent communication and service throughout the whole process..

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Ray was very helpful and explained everything perfectly.

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