Walker Smith Body Shop

4.7 (197reviews)
100%
2055 McGee Rd,  Snellville,  GA  30078

In operation 58 years.

We've been repairing vehicles for more than 57 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Walker Smith Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (197)

Likely to Recommend

Repair Quality

Repair technician could have more carefully monitored the left-to-right positional placement of the repaired/replaced rear bumper assembly. To have this finally remedied, it would cost me loss of the vehicle for likely half a day or more.

Customer Service

Poor communication. I had to continually contact the supplier for updates and scheduling.

Returned Clean

Likely to Recommend

Repair Quality

The only small issue I have is that the rubber seal around the window that they replaced was not also replaced. It was damaged with the frame of the window but the rubber outer seal was still the same piece and has small visible damage still.

Customer Service

They did everything they could to make the repair schedule work with my timeframe. I appreciate it.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The main repair was done excellent but I noticed some scratches and minor damages in the car done after repair seems they didnt take much care of the car

Customer Service

Sometimes is hard to reach them through the phone

Returned Clean

Likely to Recommend

I will BE SURE any family/friends use this shop, if they need work on their car

Repair Quality

Customer service and timing was impeccable

Customer Service

Returned Clean

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Repair Quality

The wrong mirror came in & delayed repair. Which caused me to need to get a rental car for the week after for my scheduled vacation. They kindly keep my car until I came back from vacation. Grateful for the great service. I a got a complement on how great my car looked a week later.

Customer Service

Returned Clean

Likely to Recommend

I like this place. They are very professional and friendly. I will tell everyone about them.

Repair Quality

You guys are awesome. You have exceeded my expectations. I will use you guys forever. Thanks for your good service.

Customer Service

You guys are definitely a 5 star. Thanks for your help.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job. Bronco Sport looks great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Job completed in a timely manner & work looks good. My only complaint is they never answer the phone when you call & don’t call you back if you leave a message.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I liked the professionalism and excellent customer service.

My Experience

Likely to Recommend

Repair Quality

A couple of minor parts missing.

Customer Service

Returned Clean

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Repair Quality

Although it took a while for parts to come in, my car is now perfect again. Thank you for great service.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were very professional and kept their promises. Job well done!

Customer Service

Returned Clean

My Experience

My only complaint is the lack of communication. No one returns calls despite the answering message saying your call will be returned in 24-48 hours. Having to call 3 times and leave a message on the website before being contacted is poor customer service. The service on the vehicle and the price were wonderful.