Ward Auto Body Inc

5.0 (612reviews)
100%
9019 Grand Ave,  River Grove,  IL  60171
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Shop AssistantSparkles

In operation 78 years.

Ward is a family owned, one-stop-shop for all your automotive collision repair needs. We will restore your vehicle to pre-accident condition at our state of the art facility located at: 9019 W. Grand Ave. River Grove, IL 60171 708-453-8800 At this facility we have two Chief frame alignment racks and a Garmat downdraft spray booth that can bake your vehicle's finish just like at the factory!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (612)

Customers say
Overall Customer Satisfaction
Customers consistently praise Ward Auto Body for exceptional service quality, with many noting the shop's professionalism, attention to detail, and showroom-quality results. The team receives high marks for excellent customer service, with staff being described as friendly, accommodating, and knowledgeable. Communication stands out as a strength, with customers appreciating regular updates throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. The shop's commitment to cleanliness is evident, as vehicles are returned detailed inside and out. Long-term customer loyalty is strong, with many clients returning for multiple services and enthusiastically recommending the shop to family and friends.
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"PERFECTION, Thank you all so much for taking such good care of my dad's CRV!"
"Ward body shop has been my go to shop since 2009. They are very professional and punctual with the repairs. I love how they paint and have no orange peel, always ..." Read more
"They do not outstanding job, and the car comes out like brand new"
"The car came out showroom new, I couldnt be any happier."
"Great work, GREAT customer service! Managed everything with my insurance so I didnt have to….. 10 out of ..." Read more
"... would take MUCH longer to get the repairs done, so it was a DELIGHT to have it done so fast!" Read more
"I was promised to be done on Monday, but it was done on Friday. Ahead of schedule. That was great"
"Our car was ready when promised, they did a beautiful job on the repairs, they even ..." Read more
"was ready even sooner"
"My vehicle was ready a day before."
"They were very consistent in keeping me up to date with the repairs."
"Received regular updates weekly."
"They were very nice throughout the whole experience. I would call several times and they always gave me good reasonable information. Highly recommend Ward Auto body!"
"Update's either calls, Emails..!!"
"Good communication, the car looked great after the work was done, and the work was done in a timely manner,"

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Great service and explanation of problems and what needs to be done.

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Customers service was very good.

Returned Clean

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I’ve taken my 2 cars there on a couple occasions, and it’s the only place I would ever take my cars to, they do an outstanding job.

Repair Quality

They do not outstanding job, and the car comes out like brand new

Customer Service

The clerk always treated me with respect and friendly face.

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The work on my daughter’s Audi Q3 looks amazing. Randy who manages this place does excellent work.

Customer Service

The staff (Randy) is super accommodating

Returned Clean

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I’m always happy with the work

Repair Quality

The car came out showroom new, I couldn’t be any happier.

Customer Service

The staff was very pleasant to talk to, and very knowledgeable

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Good communication, the car looked great after the work was done, and the work was done in a timely manner,

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Returned Clean

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Very professional and great job! And they were very accommodating, when I had to go back because of it fuse issue they fixed it no questions asked!

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always appreciate the level of service, knowledge and communication. will always recommend this place.

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Good

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Ward body shop has been my go to shop since 2009. They are very professional and punctual with the repairs. I love how they paint and have no orange peel, always a smooth glossy finish. I always recommend to friends and family.

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Returned Clean

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Already have- a friend of mine lives in the area and I told her that if she needed anything for her car to head straight over to you guys!

Repair Quality

PERFECTION, Thank you all so much for taking such good care of my dad's CRV!

Customer Service

Absolutely would return & recommend others to Ward!

Returned Clean

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Absolutely

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The best auto repair shop in the world I love it will refer anyone

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The best the whole team friendly

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I highly recommend this shop awesome

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Excellent work I would recommend to anyone looking to get work done on their car my car looks brand new now

Customer Service

Very professional and friendly and helpful they answered any questions I have

Returned Clean

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Love the knowledge and professionalism that was provided.

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Returned Clean