Waters Auto Body

4.9 (683reviews)
100%
10316 National Blvd,  Los Angeles,  CA  90034

In operation 47 years.

Waters Auto body is a family owned auto repair business that has been serving the community since 1977. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service and communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (683)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional repairs, and friendly, respectful staff. Many highlight the outstanding workmanship, with vehicles returned looking brand new, and several note cars were cleaned before pickup. Timeliness is a strong theme, with numerous customers reporting their vehicles were completed ahead of schedule. Regular text and phone updates throughout the repair process are frequently commended for keeping customers well-informed. Long-term loyalty is evident, with multiple customers returning for decades. A few customers noted isolated concerns such as delayed completion, incomplete cleaning, and a damaged windshield, reflecting areas customers feel could be improved.
Select to learn more
"Exceptional customer service, friendly, respectful and helpful."
"The service was professional and with the utmost concern given, which I highly appreciated.The work done is beautiful."
"Very professional fast and friendly service, I highly recommend and will definitely return to again when needed."
"Quick, efficient, honest, good, and friendly service"
"Bumper was scratch that was repaired , my trunk spoiler wasnt correctly placed properly, the car was not washed completely the car paint ..." Read more
"Good experience, quick and efficient got car back earlier than expected. Car washed before picked up. Very friendly group."
"My car looks beautiful AND it was ready a day earlier than estimated!!!"
"My vehicle was ready before promised."
"Everything was done as it was mentioned and provided timely repair"
"Nice people. Quicker then any other place I've been to."
"Updates through texts and telephone calls."
"Weekly updates through text messaging"
"Car looks great, communication was clear."
"... work and they have excellent customer service and they keep you posted every step of the way." Read more
"Communication was excellent, service was efficient and fast, very pleased with the outcome."

Likely to Recommend

Repair Quality

Thank you for everything. They were very great to work with and communicate with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done as it was mentioned and provided timely repair

Customer Service

Likely to Recommend

Repair Quality

Very satisfied with the repair! I also really appreciated the periodic updates while the team was working on my car.

Customer Service

Very satisfied with the repair! I also really appreciated the periodic updates while the team was working on my car.

Returned Clean

Likely to Recommend

Repair Quality

Great / awesome service! Splendid treatment with my Lexus Rx 350

Customer Service

Likely to Recommend

They are a repair place certificate for many insurance companies and have referred them to others.

Repair Quality

Excellent service and keeping me informed about the status of my repairs.

Customer Service

Exceptional customer service, friendly, respectful and helpful.

Likely to Recommend

Repair Quality

Waters is the best

Customer Service

Excellent Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Professional, nice, quick & affordable service.

Repair Quality

Excellent & quick service, not a rip off and hard working, friendly people. I'd recommend them.

Customer Service

Nice people. Quicker then any other place I've been to.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was excellent. Jim and his staff is one of the best.

Customer Service

Likely to Recommend

Repair Quality

Quick, efficient, honest, good, and friendly service

Customer Service

Everyone I interacted with was friendly and helpful

My Experience

Communication was excellent, service was efficient and fast, very pleased with the outcome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much to the Water’s auto body team! You took great care of us and handled everything well right away. Everything looks great and we appreciate the updates on the car repair.

Likely to Recommend

Repair Quality

Waters auto body were fast and efficient! Love it that they went above and beyond, they like my car looking brand am new and shinny

Customer Service

Returned Clean

My Experience

Bumper was scratch that was repaired , my trunk spoiler wasn’t correctly placed properly, the car was not washed completely the car paint felt really tuff, my rotors cover in brown dust also chipped my face in fiber lip , so not so happy

My Experience

Un trabajo excelente estoy bien agradecido gracias a todo el equipo el dueño me ayudo mucho en todo con la aseguranza muy satisfecho gracias a todos

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job and quick service! Thank you!

My Experience

Jim was very organized and facilitated the repair job. He was hands on and on top of the procedures to get the job done. He was a pleasure to deal with.

Likely to Recommend

Repair Quality

Jim is well organized, knowledgeable, and very attentive. He facilitated the process with his extra effort.

Customer Service