Waters Auto Body

4.9 (682reviews)
98%
10316 National Blvd,  Los Angeles,  CA  90034

Waters Auto body is a family owned auto repair business that has been serving the community since 1977. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service and communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (682)

Likely to Recommend

Always do recommend. Sent a friend there back in July

Repair Quality

Great service

Customer Service

Jim kept in touch with me and made the insurance claim really easy

Likely to Recommend

Repair Quality

Very happy with service, Jim especially made process satisfactory

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did a great job and the owner is a very nice guy ,polite pleasant to work with.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Jim is amazing, friendly and Accommodating. For a small job, he went above and beyond on multiple occasions to ensure I got a great value for the work completed. The best auto repair experience I’ve ever had. Thank you Jim.

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Repair Quality

Great service, very professional

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Great job from start to end

Likely to Recommend

I would recommend to anyone

Repair Quality

Super helpful would recommend this place to anyone

Customer Service

Super satisfied with the finishing job

My Experience

The car was not adequately repaired, if repaired at all. It's truly remarkable, isn't it? They simply replaced the rim hubcap and performed some "alignment" work. To compound the issue, they used the same tire that was previously on the severely bent rim. Hard to believe! Despite their so-called repairs, the vehicle still veers to the right, jolts, and vibrates while in motion. I am completely furious! I assure you, I will never, under any circumstances, trust a body shop recommended by insurance again, especially not Waters Auto Body. The only positive aspect is that they did replace the burnt-out lightbulbs on the right side, which were damaged in the collision. However, how can a collision repair shop neglect to fix the electrical issues in my center console caused by the accident? Now I must take it to another shop solely to address the electrical problem that they conveniently disregarded. Furthermore, I have to endure the inconvenience of having it re-inspected and properly repaired. This situation is simply unacceptable! As if that weren't enough, the owner of the shop had the audacity to suggest that I was fabricating the events. It is clear that they opted for the most cost-effective repair option in order to save money for the insurance company. Once I receive the damage report from my new shop, I will gladly share.

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Returned Clean

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Good thorough job

Repair Quality

A bit too long to fix ; parts were delayed ; excellent job was done

Customer Service

Well done

Returned Clean

Likely to Recommend

Repair Quality

Amazing service

Customer Service

Great

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Likely to Recommend

I would say go to Waters Auto Body repair before any other company.

Repair Quality

I was very pleased to be referred to Waters Auto Body repair. The repairs took about a week as estimated and my car looked brand new. I would recommend Waters Auto Body repair to go to them first you won't be disappointed.

Customer Service

Wonderful talking with the owner who got on the phone to check for the part needed for my car. Told me the part is available and can order it and have the work done within a week.

Likely to Recommend

Repair Quality

Appreciate regular updates and good quality of work.

Customer Service