Waxahachie Autoplex
In operation 18 years.
Waxahachie Autoplex Collision Center offers collision and auto body repair in Waxahachie, TX! If you have been involved in a collision, our body shop will work diligently to return your car or truck to pre-damage condition. Our collision center knows that the aftermath of an accident can be stressful. Fortunately, you don't have to go through this alone. Our friendly team is here to help you get back on the roads of Red Oak and Mansfield in a car that is safe to operate. If you are worried about paying for your auto repair, ask our team about your special repair financing options.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melody was fabulous! She kept me informed of the repair and provided excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
It just took intirely to long for me to get my truck returned to me.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melody is great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
Vehicle took over a month to be repaired—the representative claimed parts were delayed, but couldn’t supply what parts when asked by myself or the insurance companies. Representative was also difficult to contact.
Customer Service - 2.0/5.0 -
Representative was difficult to contact. The insurance company that recommended them could not contact them for days either
My Experience - 0.0/5.0 -
My car was kept for over a month in a "parts hold". When I called I was transferred to a guy in the service department that had no idea where the car was. He told me he would call back but never did. I called back and he lied when he said he tried to call me back. Then he transferred me to the collision center where I was transferred to a voicemail. When I finally got to speak to someone that knee what they were doing, she told me she thought it was still on a parts hold and she hadn't updated the automated text message. When in fact it was not on a parts hold. The tech told her the parts had already come in yet the car was still sitting in the same place for over a month. She told me "if all goes right, your car will be ready tomorrow" That would have been Tuesday. Come Wednesday I asked my husband to call and he was told it should be done by the end of the week. We got a call Friday evening after 5 o'clock that it was ready.
Likely to Recommend - 5.0/5.0 -
Nothing is perfect, having said that, it appears they did a really nice job of fit and finish. It has been raining and I really can’t say for sure until I can clean it appropriately.
Repair Quality - 4.0/5.0 -
It appears they did a real nice job but I picked it up after a rain. I need to clean it up to give it a true thumbs up.
Customer Service - 5.0/5.0 -
Responded promptly and gave me appropriate updates as the job progressed.
My Experience - 5.0/5.0 -
Morgan kept me updated and did what I call “hand-holding “ through the process. So appreciate his outstanding and professional customer service! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Morgan, my representative, was so efficient, professional and yet warm! So easy!
My Experience - 5.0/5.0 -
Thank y’all so much for doing such a great job! I truly appreciate it! Have a Blessed day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well I was pretty satisfied with the repair overall, but I saw some extra dried on wax on the passenger front fender between the fender and the door that was a pain to remove. Overall I would rate the repair at a b+. Thanks for the repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would like more verbal communication, than texting.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Any one in need of repairs
Repair Quality - 5.0/5.0 -
They did a great job on my wife car.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes