Wenzel's Auto Body, Inc.

4.9 (2,985reviews)
98%
26 Commerce Park Road,  Pocasset,  MA  02559
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Shop AssistantSparkles

In operation 45 years.

Wenzel's Auto Body is a family owned auto repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are I-car and manufacture specific certified and provide a lifetime warrantee with our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,985)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-fresh upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed through text updates and phone calls throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting repairs completed ahead of schedule. The complimentary interior and exterior cleaning surprises many customers positively. A small number of customers noted areas for improvement directly in their feedback, including occasional delays in communication, difficulty reaching staff by phone, and isolated instances where repair outcomes did not fully meet expectations. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop, with many describing it as their only choice for auto body work.
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"... front office, staff, professional, and courteous, the work that is generated by the autobody technicians is first class all the time." Read more
"Quality of repair and customer service were beyond compare!"
"... the best collisionauto painting shop on the Cape. Professional, honest, and experts in painting. Don't bother going anywhere else.☺" Read more
"Extremely satisfied with great work, professionally superb, and extraordinary customer service- no one is better"
"... truly delivers exceptional work from start to finish. The quality of the repairs was outstanding, and the attention to detail showed in every part of the job. Communication was excellent—they ..." Read more
"Earlier than expected!!"
"We expected it to be much longer, but as with every other aspect, Wentzel's delivered."
"They completed the repair earlier than expected. Everyone was polite, professional, a d friendly."
"Couple days early. And was a very big job"
"Great customer service and did what they quoted for the price quoted in the time they quoted."
"Updates were regular and informative. All questions throughout the process were answered promply and with the utmost knowledge and professionalism."
"... attention to detail showed in every part of the job. Communication was excellent—they were responsive, clear, and kept me informed throughout the entire process, which made everything ..." Read more
"Excellent service! Fabulous communication as repairs are made. I would NOT go anywhere else on cape cod."
"... is Wenzel's workmanship flawless, but also their weekly text communications keep us updated. In addition, it is easy to reach office staff by phone if we customers have questions." Read more
"Bad communication. I had to constantly chase updates, and was left in the dark on progress. It also took forever. Over a month. ..." Read more

Likely to Recommend

Repair Quality

Excellent service and quality of Work

Customer Service

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Repair Quality

Amazing work and customer service

Customer Service

Great service

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My Experience

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Great service and great people!

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Repair Quality

Very professional

Customer Service

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Repair Quality

We are exceptionally satisfied with the body work that was done on our Toyota Tacoma truck by Wenzel's Auto Body Shop. We would highly recommend them.

Customer Service

We are exceptionally satisfied with the body work that was done on our Toyota Tacoma truck by Wenzel's Auto Body Shop. We would highly recommend them.

Returned Clean

Likely to Recommend

Your kindness and understanding along with great work makes it a pleasure to do business with you.

Repair Quality

You were all so helpful and kind when I found myself in an disappointing situation with my car. The car looks great again.

Customer Service

You were able to service my car in a timely fashion without delays.

Returned Clean

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Repair Quality

Wenzel's did an excellent job restoring my car's finish to perfection! It took a couple of weeks but the results were terrific.

Customer Service

Communications were timely and clear.

Returned Clean

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I am very satisfied with the service I received.

Repair Quality

Very satisfied with the service and communication to keep me advised of progress.

Customer Service

Customer service was in communication with me throughout.

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Repair Quality

Amazing staff, kept me updated on the progress and my car looks brand new

Customer Service

The staff was super nice and kept me updated throughout the process.

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Repair Quality

Customer Service

Wenzel’s Auto Body did an outstanding job on my vehicle. The workmanship was excellent, the staff was professional and friendly, and they kept me informed throughout the entire process. My vehicle looks brand new. I highly recommend Wenzel’s to anyone looking for quality repairs and exceptional customer service! Where customer service is outstanding. They make the customer their number one priority

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Repair Quality

Car repaired in a timely manner and looks great.

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Always

Repair Quality

Great service, great quality of work, great people

Customer Service

Other than the AI phone system which is quirky, all human beings are exceptional.

Returned Clean

My Experience

A wonderful team!!! Steve was a true mensch, very straightforward, took pains to explain options and then came through as promised. I give Wenzel’s the highest recommendation.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean