Wenzel's Auto Body, Inc.

4.9 (3,008reviews)
98%
26 Commerce Park Road,  Pocasset,  MA  02559
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Shop AssistantSparkles

In operation 45 years.

Wenzel's Auto Body is a family owned auto repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are I-car and manufacture specific certified and provide a lifetime warrantee with our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (3,008)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-fresh upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed through text updates and phone calls throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting repairs completed ahead of schedule. The complimentary interior and exterior cleaning surprises many customers positively. A small number of customers noted areas for improvement directly in their feedback, including occasional delays in communication, difficulty reaching staff by phone, and isolated instances where repair outcomes did not fully meet expectations. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop, with many describing it as their only choice for auto body work.
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"... front office, staff, professional, and courteous, the work that is generated by the autobody technicians is first class all the time." Read more
"Quality of repair and customer service were beyond compare!"
"... the best collisionauto painting shop on the Cape. Professional, honest, and experts in painting. Don't bother going anywhere else.☺" Read more
"Extremely satisfied with great work, professionally superb, and extraordinary customer service- no one is better"
"... truly delivers exceptional work from start to finish. The quality of the repairs was outstanding, and the attention to detail showed in every part of the job. Communication was excellent—they ..." Read more
"Earlier than expected!!"
"We expected it to be much longer, but as with every other aspect, Wentzel's delivered."
"They completed the repair earlier than expected. Everyone was polite, professional, a d friendly."
"Couple days early. And was a very big job"
"Great customer service and did what they quoted for the price quoted in the time they quoted."
"Updates were regular and informative. All questions throughout the process were answered promply and with the utmost knowledge and professionalism."
"... attention to detail showed in every part of the job. Communication was excellent—they were responsive, clear, and kept me informed throughout the entire process, which made everything ..." Read more
"Excellent service! Fabulous communication as repairs are made. I would NOT go anywhere else on cape cod."
"... is Wenzel's workmanship flawless, but also their weekly text communications keep us updated. In addition, it is easy to reach office staff by phone if we customers have questions." Read more
"Bad communication. I had to constantly chase updates, and was left in the dark on progress. It also took forever. Over a month. ..." Read more

Likely to Recommend

Repair Quality

I am very impressed with everyone that I interacted with, and the the work completed on my vehicle was fantastic!

Customer Service

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Repair Quality

Great People, quality work, The only downside is how long it took to get the car back.

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I am telling anyone who asks about a body shop to go to Wenzel's.

Repair Quality

Everything was done as we wanted. We are very pleased with the work and the service arrangements.

Customer Service

The customer service was great. Our requests for progress status updates were all responded to as we requested. We always felt like our concerns were taken seriously and addressed.

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Repair Quality

Wenzel goes out of their way to accommodate you cars today. You have to almost be a rocket scientist to deal with. I think they have the skill and the technology to get the job done right I would recommend them highly to any of my neighbors on the Cape.

Customer Service

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Anyone asked

Repair Quality

The best customer service and the body work is top notch. I couldn’t have been happier.

Customer Service

The best. Very happy

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Repair Quality

It is always a great experience to work and bring my vehicles to Wentzels. They have fixed four of my vehicle vehicles as of date and everyone came out better than perfect. I will never go to another autobody shop.

Customer Service

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I'm a repeat customer so that's a recommendation for real

Repair Quality

Very professional body shop doing first class repairs, Staff is friendly,helpful and keeps customer informed with the progress

Customer Service

see previous comment

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Repair Quality

Great service

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Repair Quality

The work was done relatively quick and the quality is superb.

Customer Service

Communications were top notch.

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Repair Quality

Unfortunately for me I have had this truck in Wenzels shop twice due to other drivers. Fortunately Wenzels always does a great job on the repairs. Thank you to Steve, Dan, and their crew. Would not take my truck anywhere else. Best in the business.

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Repair Quality

Your personal staff was very kind and helpful. Your quick turn around was very much appreciated. My car looks almost brand new. However your AI associate, Amy needs work, while she is very friendly, she is not very efficient Thank You for the pickup and drop off at Palmer lot. It was very helpful

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Repair Quality

Great job as usual

Customer Service

Returned Clean