Wenzel's Auto Body, Inc.

4.9 (3,008reviews)
98%
26 Commerce Park Road,  Pocasset,  MA  02559
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Shop AssistantSparkles

In operation 45 years.

Wenzel's Auto Body is a family owned auto repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are I-car and manufacture specific certified and provide a lifetime warrantee with our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (3,008)

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Repair Quality

Customer Service

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My Experience

Excellent job restoring the vehicle to what appears to be brand new.

My Experience

My car looks great. Everyone was pleasant and professional.

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Repair Quality

Customer Service

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My Experience

Friendly,courteous, professional ! Great job! Thanks

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Repair Quality

Well run facility!

Customer Service

Great!

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My Experience

Gary was very helpful with our car repair. Wenzels kept us up to date on the repairs and the car looks as good as new.

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Repair Quality

Customer Service

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My Experience

Very professional, courteous, friendly and helpful.

Likely to Recommend

Will definitely recommend to all

Repair Quality

Wenzel's did a fantastic job on my vehicle! They had to deal with a very uncooperative 3rd party insurance company. They did not back down, and got my vehicle back to me in a timely manner. Thank you to all yhat worked on my account.

Customer Service

Follow through and updates were excellent

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Likely to Recommend

I will tell everyone I know to come to you!

Repair Quality

Wenzel’s is a well-run professional organization who made a stressful situation of car repairs and dealing with insurance companies look easy.

Customer Service

Communication and customer service from start to finish was exceptional. I recently had my Toyota Avalon bumper replaced at Wenzel’s due to an incident that was not my fault. The other insurance company gave me an extremely lowball quote over the phone, hoping I would take the money and run. (They quoted aftermarket parts and paint) The folks at Wenzel’s reassured me they would only repair the car with OEM parts and would match the factory Toyota color. They took the time to explain the differences in the bumpers and why it was important to repair it correctly. Based on this I decided to have them go forward with the repairs and have them deal with the insurance company directly. Best decision I ever made. They coordinated a rental car and even filed a supplemental claim with the other insurance company.

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Customer Service

Very professional!

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Repair Quality

The 3rd time I've used Wenzels, and for the 3rd time they surpassed my expectations. They do something that's is unlike any other provide a update every week without us even asking that's amazing to always know what stage the vehicle and have a base on timing. Thank you Wenzel's Auto-body.

Customer Service

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Likely to Recommend

Repair Quality

We picked up our vehicle a couple of days ago and it looks and runs great

Customer Service

Dorene, Steve and Dan were so pleasant to deal with! Dorene went the extra mile to prod our insurance company to get the ball rolling. Dan and Steve were always willing to take our calls and explain everything.

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My Experience

This is THE BEST place to get your car fixed when it’s had an accident or tree branch fall on it (like mine). The customer service is A++!!

Likely to Recommend

Absolutely

Repair Quality

The quality of the work was outstanding and I felt they really listened to what I had to say and treated me the way customer service should. Outstanding!

Customer Service

Exceptional

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Repair Quality

Great as always!!!!!!

Customer Service

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Repair Quality

The rear seating should have been replaced and not just cleaned after 36 hours of rain. That’s not neglect on the body shop. That’s due to decision from Mapfre

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

The members of the team were very kind and helpful to me which I appreciate enormously

Likely to Recommend

Repair Quality

Vary nice courteous people.

Customer Service

everyone I dealt with was friendly, kind and courteous

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Repair Quality

Customer Service

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My Experience

The speed and quality of work is great

Likely to Recommend

Repair Quality

I think Toyota parts should be ordered prior to the date that the car is in the shop. The insurance company forwarded $ to the shop in October. The car was done in February. I never got a call from my insurance co about a rental… manager was supposed to call. Moon roof moulding was not put back properly and Antenna was not connected properly . I put the molding back. On a positive note. The car was cleaned well.

Customer Service

Some of the comments were off base. One person said that the car “had to be towed in” not true. I drove it for three months before they fixed it.

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