West Herr Collision Center Hamburg
In operation 76 years, 41 years at this location.
Cosmetic, Structural and Autoglass repairs to all Makes and Models. I-Car Gold class certified facility, with all OEM repair certifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
West Herr provides the best service by far!! No matter what issue you have, they are always there and willing to help. From their customer service to their technicians they are incredible. I would not consider taking my vehicle anywhere else. I have never been disappointed by anyone there. Thank you West Herr for always exceeding my expectations and providing excellent service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great although I’m still waiting for the proper grill which is on back order
Customer Service - 5.0/5.0 -
Grill is on back order so nick fixed me up with a temporary replacement
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All details taken care of w insurance carrier. Car looks like new
Customer Service - 5.0/5.0 -
Friendly, knowledgeable, kept me updated on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend the shop for sure
Repair Quality - 5.0/5.0 -
I was very happy with the way my car turned out & how quickly also. Everyone that was involved with helping me was extremely nice & so helpful.
Customer Service - 5.0/5.0 -
I was very happy with the way my car turned out & how quickly also. Everyone that was involved with helping me was extremely nice & so helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job repairing the car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job and very quickly thank you so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Price for repair almost doubled and I was not notified of the change. Wrong part was ordered or received which made the repair stretch out for 2 weeks. Items that were taken out of my truck were not placed back in until I went back to the shop. Tonneau cover had to be fixed, as a rubber seal was not reinstalled properly.
Customer Service - 3.0/5.0 -
Should have been notified that truck would have to be kept longer and that the price for repair had doubled. I did not find out until I inquired as to whether truck was completed.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes and always will recommend them
Repair Quality - 5.0/5.0 -
West Herr collision did a wonderful job and their service and work were some of the best I’ve ever received... Very prompt and excellent job cleaning and sanitizing my truck. Awesome job
Customer Service - 5.0/5.0 -
Excellent service and prompt