West Herr Collision Center Williamsville
In operation 76 years, 18 years at this location.
Don't trust you your families' safety to just anyone. Come to West Herr Collision Centers. All of our personnel are trained to the highest standards in the Collision industry. We have 10 locations across Upstate New York. Hours of operation are Mon-Fri : 7:30am- 5:30pm, Sat : 8am-12pm, Sun : closed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to say Brittany D. was extremely helpful and made the whole transaction feel easy. Am looking forward for future updates on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brittney was awesome …kept us update on progress of repairs.
My Experience - 5.0/5.0 -
Everything looks amazing, even the interior was cleaned! I was kind of stressed out about the whole ordeal, but everything was so smooth. One of the simplest things I've ever had to do.
Likely to Recommend - 4.0/5.0 -
Service was good and I have experienced similar results from other collision shops west Herr was recommended by my company Hartford but I did not submit claim to them.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Was disappointed that car was not ready on the scheduled date of Friday & it was not ready until 4 pm the following Monday.
Customer Service - 4.0/5.0 -
It was a bit difficult reaching someone to speak with to explain the delay in when car would be ready to pick up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brittany and the team were kind and helpful throughout tne process.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Our SUV looks great!
Customer Service - 5.0/5.0 -
They kept in touch with me through the whole process.
My Experience - 5.0/5.0 -
Great auto collision repair center!! Zach the estimator and Erin at the front desk were very professional and kept me informed the entire time my 2018 Camry was in for bumper collision repair. My #1 choice for auto accident repairs. Very trustworthy and would recommend to anyone!! Keep up the great work!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great reliable auto collision repair services! Would highly recommend for any collision from dents to bumper replacements and more. Zach (the estimator) and Erin at the front desk were very professional and kept me informed the entire time my 2018 Camry was in for bumper replacement/repairs. I would trust West Herr Collision North with all my collision needs and my #1 choice!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Already referred a friend for her mother's car
Repair Quality - 5.0/5.0 -
Work was completed professionally. No issue.
Customer Service - 5.0/5.0 -
Office Mgr Jill was fantastic to deal with 10/10. Very courteous and professional as she tool the time to explain everything in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job by all team members involved, especially Michael Alianello Jr.