West Mesa Auto Craft

4.4 (358reviews)
84%
516 Whippoorwill Ln,  Concord,  NC  28025

In operation 39 years, 28 years at this location.

West Mesa Auto Craft is a family owed collision repair business that has been serving the community since 1987. Our goal is to provide the highest quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including email and text messing with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (358)

Likely to Recommend

Repair Quality

I don’t know we’re to start My vehicle doesn’t even look like it was ever Damaged and they with Allstate did an amazing Job Thank You and God bless you and your establishment wish there were more places with kind helpful people like yourselves

Customer Service

My Experience

Everything looks great and thank you and your team for the fast turnaround!

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Repair Quality

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Repair Quality

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Repair Quality

The bumper keeps popping out and niw so are the wires and the signal doesn't work

Customer Service

It's not done properly

My Experience

I would HIGHLY recommend you for all repairs

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I always am satisfied with your service and works.

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Repair Quality

Quick service

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

I like it thank you

Customer Service

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Repair Quality

Customer Service

My Experience

My son's car was supposed to be fixed. He had a blow out on both front tires 166 miles from the shop and the supposedly gave him a new spare but when he had the blow out his old crappy spare was still in his car. Even though the shop charged my insurance for a spare. Also now my son is on a 15 hour drive back to Texas and his car is not fixed. His alignment is horrible. Your shop was supposed to fix his axel and alignment and did not.

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Repair Quality

Customer Service

I called to complain and did not get a return call I asked for

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Repair Quality

My car has a lot of overspray on it. They didn’t clean the windows good.

Customer Service

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Customer Service

My Experience

I was provided an estimated completion date and was given regular updates on the progress. Your staff is most efficient and courteous. I like the email that stated the Infiniti was ready to go home!

Likely to Recommend

first class service

Repair Quality

Excellent

Customer Service

Nice staff

My Experience

Professional, & courteous staff. Great work on my vehicle. Would recommend to everyone, thanx again for the great experience.

Likely to Recommend

Repair Quality

The staff @ West Mesa Auto Craft were courteous and professional. The work on my vehicle was top quality.

Customer Service

The staff are committed to helping you, and your experience great.

My Experience

Complete and fast service.

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Repair Quality

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My Experience

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Repair Quality

Customer Service