West Mesa Auto Craft

4.4 (358reviews)
83%
516 Whippoorwill Ln,  Concord,  NC  28025

In operation 39 years, 28 years at this location.

West Mesa Auto Craft is a family owed collision repair business that has been serving the community since 1987. Our goal is to provide the highest quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including email and text messing with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (358)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience overall! These guys are great with communication and outstanding Customer service. West Mesa Auto has a great team, My truck looks and runs great!!! Highly recommended 💯

Likely to Recommend

I would absolutely recommend friends and family. And will be returning customers

Repair Quality

Looks fantastic

Customer Service

Great communication and status updates

My Experience

My Experience

Good work and friendly service

Likely to Recommend

Repair Quality

They not only do the job well, bit will go the extra step.

Customer Service

Friendly and helpful

Likely to Recommend

Repair Quality

Y’all made my truck just like it was before I got rear ended. Thank you for quick, quality service. Hope I won’t need you again, but should I, I definitely will use West Mesa auto craft.

Customer Service

My Experience

Service was great and fast! Great costumer service!

My Experience

A proffessional approch to our repair. Car looks and operates correctly. Very satisfactory service. Thank You

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have always done a good job. We tell others about you when they need repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent quality of work!

Likely to Recommend

Repair Quality

There is a large gap between the hood and driver side front quarter panel

Customer Service

Took longer than expected

My Experience

Staff is great. Repair look wonderful.

Likely to Recommend

Repair Quality

Great work and great customer service.

Customer Service

Really nice people

My Experience

While I appreciate the prepare of the Fender and bumper I was concerned about the crack and scratch in the front window. window.

Likely to Recommend

Repair Quality

The quality of work is not where it should be

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was delighted to be able to drop my car off on Monday and pick it up, all repaired, on Thursday of the SAME week!!! Thanks so much!

Customer Service

My Experience

Because the stupid car wouldn't run they ended up putting a crack in the tailgate below the window on the passenger side I will assume when they were pushing it around.

Likely to Recommend

Repair Quality

They caused damage to the tailgate, put a crack in it. They didn't bother to fix it

Customer Service

My Experience

Our truck was repaired in a fair time frame all the staff was very friendly and helpful the paint job on the repair was done by the owner himself whom is a master at his craft and it looks beautiful I would highly recommend this local family owned shop to anyone needing an honest job done right. Thank you to Steve and everyone at West Mesa auto craft for once again a job well done!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service