West Mesa Auto Craft
In operation 39 years, 28 years at this location.
West Mesa Auto Craft is a family owed collision repair business that has been serving the community since 1987. Our goal is to provide the highest quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including email and text messing with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed within a reasonable amount of time and I was very satisfied with the results. I would definitely recommend them to my friends!
Customer Service - 5.0/5.0 -
The staff is very friendly and attentive to my concerns!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Labor/results are of great quality!
Customer Service - 5.0/5.0 -
Professional work ethic!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The have worked on various of my cars over the years and always good work.
Repair Quality - 5.0/5.0 -
Good work and finished earlier than the quote. Friendly service. Thank you.
Customer Service - 5.0/5.0 -
Friendly. Contacted me to let me know when the parts came in and to give me an updated timeliness for repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was totally satisfied with the quick response and timeliness of getting my car repaired. Everyone at the shop was professional and helpful. My only complaint was how dirty my car was when I picked it up. There were grease stains on the passenger seat that are not able to remove. Greasy handprints on the inside front of the windshield and dirty trunk was very disappointing. I take very good care of my car and I can't believe the mechanics would not cover the seats while working. Otherwise, I was very pleased.
Customer Service - 4.5/5.0 -
I was totally satisfied with the quick response and timeliness of getting my car repaired. Everyone at the shop was professional and helpful. My only complaint was how dirty my car was when I picked it up. There were grease stains on the passenger seat that are not able to remove. Greasy handprints on the inside front of the windshield and dirty trunk was very disappointing. I take very good care of my car and I can't believe the mechanics would not cover the seats while working. Otherwise, I was very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took care of me very well. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done on my car is very good. I don’t see any damage anymore. I do wish it hadn’t taken as long as it did but I also understand they were not able to get the parts any sooner. The people very courteous very nice.
Customer Service - 5.0/5.0 -
Customer service was wonderful
My Experience - 5.0/5.0 -
Last name is Belving. Yes, quick service and friendly and professional atmosphere. The car is 10 years old and looks brand new. That's what I was shooting for!
Likely to Recommend - 5.0/5.0 -
Very friendly and reliable
Repair Quality - 5.0/5.0 -
Took along time not due to them. Other factors. They made sure it was done right!
Customer Service - 5.0/5.0 -
Always friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work device and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
there are things missing from my trunk. it’s a piece that does not remove so I didn’t think I had to for it not to be stolen
Repair Quality - 3.0/5.0 -
the quality of the fix itself was good! both quarter panels on either side needed to be fixed, so I understood it was a rough job. both sides are brand new and look great!
Customer Service - 4.0/5.0 -
customer service was good. very kind both times I called and went in the store.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Now my God daughter is taking her car here.
Repair Quality - 5.0/5.0 -
I was told my car would be done in two days. It was !!! I was so relieved!!! Excellent customer service!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finish work looks better than when it was new!
Customer Service - 5.0/5.0 -
They made the process so easy.
Likely to Recommend - 5.0/5.0 -
This was my first “body shop requiring” event. From my first interaction with West Mesa to picking up my beautifully repaired car, I felt very comfortable with the team & most importantly I felt very well updated on all the important elements of the timeline & process! Genuine care & excellent customer service!
Repair Quality - 5.0/5.0 -
This was my first “body shop requiring” event. From my first interaction with West Mesa to picking up my beautifully repaired car, I felt very comfortable with the team & most importantly I felt very well updated on all the important elements of the timeline & process! Genuine care & excellent customer service!
Customer Service - 5.0/5.0 -
This was my first “body shop requiring” event. From my first interaction with West Mesa to picking up my beautifully repaired car, I felt very comfortable with the team & most importantly I felt very well updated on all the important elements of the timeline & process! Genuine care & excellent customer service!
My Experience - 5.0/5.0 -
Very satisfied with the excellent and courteous service.
Likely to Recommend - 5.0/5.0 -
would recommend Mesa Auto to anyone who needs vehicle work done.
Repair Quality - 5.0/5.0 -
Mesa Auto explained everything in detail and gave us a detail description of all work to be done.
Customer Service - 5.0/5.0 -
Felt very comfortable dealing with Mesa Auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly, fair, professional, and made me feel very comfortable. Leaving my car there.