West Valley Collision Repair Inc.

4.9 (1,596reviews)

98%

(801) 972-1889

2236s 2700w, West Valley City, UT 84119

98%

See Photos

2236s 2700w
West Valley City, UT 84119

Get Directions Website Email

About West Valley Collision Repair Inc.

See Photos

2236s 2700w
West Valley City, UT 84119

Get Directions Website Email

In operation 48 years.

Family owned and operated setting the standard in automotive collision repair for over 40 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,596)

Sort By:
Newest
Rating

1,577 Customers Rated

5 Stars

89.2% Complete

(1423)
4 Stars

6.5% Complete

(103)
3 Stars

1.1% Complete

(18)
2 Stars

0.8% Complete

(13)
1 Star

0.4% Complete

(6)
< 1 Star

0.9% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with West Valley Collision, praising the shop's exceptional repair quality, with many noting their vehicles were returned in better condition than expected, often detailed inside and out. The daily text message updates and proactive communication throughout the repair process are frequently highlighted as standout features. Timeliness is another strong point, with multiple customers noting their vehicles were completed ahead of schedule. Customers also appreciate the seamless coordination with insurance and rental car arrangements. A few customers noted areas for improvement, including occasional miscommunication around pickup timing, rental car size mismatches, and one instance of a non-original part being used, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"This shop has never let me down. The service ond the work are both are top notch, they are all a pleasure to work with and the results are always fantastic. ..." Read more

"The quality of the repairs is immaculate. My truck looks brand new."

"Customer service is top notch! Great communication. The work was phenomenal! Highly recommend!"

"... fleet vehicles repaired and back into service easy. The work is flawless, and fast. Thank you for everything I am 100% certain we will ..." Read more

"The vehicle came back better and Cleaner than delivered. I am more than HAPPY"

"... beautiful job fixing the damage to my car, on budget and a few days faster than estimated which was great. Thanks guys!" Read more

"Earlier - by a week!"

"... to work with and the results are always fantastic. They finished my truck faster than when they said it would be done. The quality was perfect. Thank you" Read more

"It was 2 days early"

"... my insurance. Communicated the completion date and finished earlier than expected. Showed up and they even washed and cleaned the inside." Read more

"I receive text messages every day about the status of the car"

"Excellent communication continually throughout the process"

"Texted every day. I had 3 vehicles there so it was A LOT!!!!!!! Of communication"

"Great crew! Great follow through. Text messages often on up dates and parts coming in to the shop."

"I was left on hold for about 20 minutes without a check in."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"This shop has never let me down. The service ond the work are both are top notch, they are all a pleasure to work with and the results are always fantastic. ..." Read more

"The quality of the repairs is immaculate. My truck looks brand new."

"Customer service is top notch! Great communication. The work was phenomenal! Highly recommend!"

"... fleet vehicles repaired and back into service easy. The work is flawless, and fast. Thank you for everything I am 100% certain we will ..." Read more

"The vehicle came back better and Cleaner than delivered. I am more than HAPPY"

"... beautiful job fixing the damage to my car, on budget and a few days faster than estimated which was great. Thanks guys!" Read more

"Earlier - by a week!"

"... to work with and the results are always fantastic. They finished my truck faster than when they said it would be done. The quality was perfect. Thank you" Read more

"It was 2 days early"

"... my insurance. Communicated the completion date and finished earlier than expected. Showed up and they even washed and cleaned the inside." Read more

"I receive text messages every day about the status of the car"

"Excellent communication continually throughout the process"

"Texted every day. I had 3 vehicles there so it was A LOT!!!!!!! Of communication"

"Great crew! Great follow through. Text messages often on up dates and parts coming in to the shop."

"I was left on hold for about 20 minutes without a check in."

Monte (Ford owner) reviewed 8/24/26

John (Ford owner) reviewed 8/15/26

Ausha (Toyota owner) reviewed 8/7/26

Brennan (Lincoln owner) reviewed 8/6/26

Amazing service and attention to detail. 10/10

Great communication!

Adela (Infiniti owner) reviewed 8/6/26

I always recommend West valley collision to my friends!

I've been using this shop for decades. Always fair, helpful, and dependable. Great listeners who care about my concerns!

Robert (Ford owner) reviewed 8/4/26

Patrisha (Chevrolet owner) reviewed 8/3/26

After my accident, I couldn’t have asked for a better experience. The team did an amazing job repairing my vehicle, and the customer service was top-notch from start to finish. A special thank you to Darren for making the entire process smooth and stress-free. He took the time to answer all of my questions, kept me informed throughout the repair, and made sure everything was as easy on me as possible. I was also incredibly impressed with how quickly they completed the repairs and got me back in my vehicle. While I hope I never need collision repairs again, if I do, I wouldn’t hesitate to come back. I highly recommend them to anyone looking for quality work and outstanding customer service!

Kendall (Ford owner) reviewed 7/30/26

Douglas (Toyota owner) reviewed 7/23/26

Zlatko (Toyota owner) reviewed 7/20/26

Always, I recommend West Valley Collision Center 👑

Absolutely number one service in the town👑

Peter (GMC owner) reviewed 7/10/26

Mark (Toyota owner) reviewed 7/10/26

Susan (GMC owner) reviewed 7/6/26

Sam (Ford owner) reviewed 7/6/26

Very nice and professional

Jason (Chevrolet owner) reviewed 7/2/26

Brandon (Toyota owner) reviewed 6/22/26

This shop has never let me down. The service ond the work are both are top notch, they are all a pleasure to work with and the results are always fantastic. They finished my truck faster than when they said it would be done. The quality was perfect. Thank you

James (Hyundai owner) reviewed 6/5/26

I wouldn’t take my car anywhere else, and I would recommend this shop and it’s crew to everyone

Bryan and the entire staff are absolutely amazing people and over the top with quality and workmanship. They always deliver on time, and above expectations. I wouldn’t take my cars anywhere else. Five star rating across the board!

They make extensive efforts in every area of their business to ensure complete and toll satisfaction

Gary (Toyota owner) reviewed 6/4/26

They did great work!

Travis (GMC owner) reviewed 5/28/26

Clayton (Honda owner) reviewed 5/20/26

We loved our experience with West Valley Collision!

Darren was fantastic to work with!

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

West Valley Collision Repair Inc.

About West Valley Collision Repair Inc.

Reviews (1,596)

1,577 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean