West Wind Automotive

4.9 (892reviews)
98%
351 Valencia St,  San Francisco,  CA  94103
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In operation 47 years, 26 years at this location.

West Wind Automotive is a top automotive body & paint shop in San Francisco. Our clients describe West Wind Automotive’s service as efficient and exceeding all expectations with a personal touch. Founded in 1979 by Nissim Ninio, West Wind Automotive is known for being a family owned and operated business serving the San Francisco Bay Area for 40+ years. Conveniently located minutes away from Downtown San Francisco in the Mission District, our shop strives to offer you impeccable auto body and collision repair services, returning your vehicle to its pre-accident condition. Our #1 goal is customer satisfaction. Providing state-of-the-art equipment, knowledgeable technicians, and competitive rates, plus a limited lifetime warranty on all our repairs - makes us a great choice for your needs. *** FREE ESTIMATE WITH NO APPOINTMENT NECESSARY *** From a 5-Star Google Review: "Auto shops can be stressful… this place was blissful."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:45 am - 6:00 pm
Tue 7:45 am - 6:00 pm
Wed 7:45 am - 6:00 pm
Thu 7:45 am - 6:00 pm
Fri 7:45 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (892)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for being friendly, professional, and easy to work with. Communication is frequently highlighted as a strength, with customers appreciating timely updates via calls, texts, and online portals throughout the repair process. Timeliness is another strong point, with several customers noting their vehicles were completed on schedule or even ahead of time. A few customers mentioned wanting more proactive updates during the repair process, and one noted a delay in parts ordering that extended the repair timeline beyond expectations. Overall, the shop enjoys strong loyalty, with many customers returning and recommending it to others.
AI-Generated from reviews written in the last 12 months
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"... my concerns and took detailed notes of the damage. The repair work was outstanding — my car looks flawless and impeccable." Read more
"... was very easy and fast working with West Wind....They did and excellent repair on my SUV and alittle extra....I highly recommend West Wind" Read more
"... car was returned spotless and in perfect condition. It didnt look like it had ever been in an accident, and I had no complaints at all." Read more
"Quality of the repair was excellent. The team is also very friendly and professional."
"... are my go-to for everything cosmetic on my cars. Super easy, super honest, GREAT work." Read more
"I really appreciated the online text updates and the web interface, which clearly showed the progress and details of the work ..." Read more
"Every step of the way we were in communication about what was happening. From the tow in to the ready ..." Read more
"West Wind excels at communication and managing expectations. I have unfortunately had several opportunities to ..." Read more
"... better! The turn around time for my repair was so fast, they kept me updated on everything that was happening and were able to answer all my questions with no ..." Read more
"I had to call to keep checking up"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

On time and very very good service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We have been working with West Wind for 15 years or more. Service and work are always top notch!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Quality of the repair was excellent. The team is also very friendly and professional.

Customer Service

Quality of the repair was excellent.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

My Truck has never looked better! The turn around time for my repair was so fast, they kept me updated on everything that was happening and were able to answer all my questions with no problems

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall experience was amazing, everything went smoothly and the results was amazing

Customer Service

Costumer service was amazing, the staff members were great.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

West wind did a fantastic job going above and beyond basic service. Totally professional from the initial contact with Shannon, estimate and final pickup with Tony who patiently informed me what they did. I would certainly recommend them to anyone (and I have) having body work done on their vehicle

Customer Service

Shannon was polite and friendly throughout. Tony was professional and patient with his explanation

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Shannon and the team were very helpful and communicative. They made the process so easy. From dropping off the car and arranging for a rental car, everything went very smoothly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Thank you so much 😊

Likely to Recommend

Repair Quality

Customer Service

Thank you.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work and people were perfect!

Customer Service

The work and people were perfect!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding service

Customer Service

Tony and Shannon went the extra mile

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I have worked with them before and are always great and easy to work with

Kept me Informed?

Yes

Ready on Time?

Yes

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