West Wind Automotive

4.9 (907reviews)
98%
351 Valencia St,  San Francisco,  CA  94103
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In operation 47 years, 26 years at this location.

West Wind Automotive is a top automotive body & paint shop in San Francisco. Our clients describe West Wind Automotive’s service as efficient and exceeding all expectations with a personal touch. Founded in 1979 by Nissim Ninio, West Wind Automotive is known for being a family owned and operated business serving the San Francisco Bay Area for 40+ years. Conveniently located minutes away from Downtown San Francisco in the Mission District, our shop strives to offer you impeccable auto body and collision repair services, returning your vehicle to its pre-accident condition. Our #1 goal is customer satisfaction. Providing state-of-the-art equipment, knowledgeable technicians, and competitive rates, plus a limited lifetime warranty on all our repairs - makes us a great choice for your needs. *** FREE ESTIMATE WITH NO APPOINTMENT NECESSARY *** From a 5-Star Google Review: "Auto shops can be stressful… this place was blissful."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:45 am - 6:00 pm
Tue 7:45 am - 6:00 pm
Wed 7:45 am - 6:00 pm
Thu 7:45 am - 6:00 pm
Fri 7:45 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
GM Basic
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (907)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repaired vehicles looked brand new upon return. The team is frequently commended for being friendly, professional, and easy to work with. Communication throughout the repair process received strong positive feedback, with customers appreciating timely updates via calls, texts, and online portals. Timeliness was a notable strength, with several customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including more frequent status updates during the repair process and ensuring parts are ordered promptly to avoid extended repair times, as mentioned directly in their feedback. Overall, the shop enjoys a strong reputation for top-notch repairs, outstanding customer care, and a smooth, stress-free experience.
AI-Generated from reviews written in the last 12 months
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"... was very easy and fast working with West Wind....They did and excellent repair on my SUV and alittle extra....I highly recommend West Wind" Read more
"The car was returned spotless and in perfect condition. It didnt look like it had ever been in an accident, ..." Read more
"Quality of the repair was excellent. The team is also very friendly and professional."
"Great customer service. Did an excellent job on fixing my car. Loved getting a fixed and very clean car back. Would definitely recommend ..." Read more
"Ended up getting my car 2 days before it was great!"
"I would say it was ready as promised however, I was completely surprised and thought it was going to take longer."
"My Truck has never looked better! The turn around time for my repair was so fast, they kept me updated on everything that was happening ..." Read more
"Thanks. Nice job on the repairs. Appreciate the quick turnaround."
"... Only to hear they barely ordered the part. They're going on a month with my vehicle when it shouldn't have taken this long." Read more
"I really appreciated the online text updates and the web interface, which clearly showed the progress and details of ..." Read more
"West Wind excels at communication and managing expectations. I have unfortunately had several opportunities to ..." Read more
"Every step of the way we were in communication about what was happening. From the tow in to the ready for pickup phases."
"They not only set completion date, but kept it. And updated me few times."
"... dropped off my car how long the process was gonna be. I was informed when my car was finished but that was about it" Read more

Likely to Recommend

Repair Quality

Great service and work

Customer Service

Prompt, courteous and lovely

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will gladly recommend West Wind to EVERYBODY I know who might need autobody work done.

Repair Quality

Every step of the process in working with West Wind was fantastic! Bid, intake, updates throughout the project and pick up... all were fantastic.

Customer Service

phenomenal. the team was responsive and worked hard to make sure i had the info i needed. very thoughtful and a pleasure to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Absolutely beautiful work! Tony and Shannon are such professionals, and we're extremely helpful during the whole process. Im forever grateful 🙏

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The people at Westwind are fantastic. The body work they do is top notch, Shannon in the front office kept me fully apprised of what was happening, and my car was return exactly when promised.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks. Nice job on the repairs. Appreciate the quick turnaround.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service. Did an excellent job on fixing my car. Loved getting a fixed and very clean car back. Would definitely recommend go to them if you need your car repaired.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

On time and very very good service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We have been working with West Wind for 15 years or more. Service and work are always top notch!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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