West Wind Automotive

4.9 (891reviews)
98%
351 Valencia St,  San Francisco,  CA  94103

In operation 47 years, 26 years at this location.

West Wind Automotive is a top automotive body & paint shop in San Francisco. Our clients describe West Wind Automotive’s service as efficient and exceeding all expectations with a personal touch. Founded in 1979 by Nissim Ninio, West Wind Automotive is known for being a family owned and operated business serving the San Francisco Bay Area for 40+ years. Conveniently located minutes away from Downtown San Francisco in the Mission District, our shop strives to offer you impeccable auto body and collision repair services, returning your vehicle to its pre-accident condition. Our #1 goal is customer satisfaction. Providing state-of-the-art equipment, knowledgeable technicians, and competitive rates, plus a limited lifetime warranty on all our repairs - makes us a great choice for your needs. *** FREE ESTIMATE WITH NO APPOINTMENT NECESSARY *** From a 5-Star Google Review: "Auto shops can be stressful… this place was blissful."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:45 am - 6:00 pm
Tue 7:45 am - 6:00 pm
Wed 7:45 am - 6:00 pm
Thu 7:45 am - 6:00 pm
Fri 7:45 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (891)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that their vehicles were returned looking brand new after repairs. The team is frequently commended for being professional, friendly, and thorough throughout the repair process. Communication stands out as a key strength, with customers appreciating timely updates via calls, texts, and an online web interface that kept them informed at every stage. Timeliness is another highlight, with several customers noting their vehicles were completed on schedule or even ahead of time. A few customers, based on their own comments, noted occasional delays or limited proactive updates during the repair process as areas for improvement. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... my concerns and took detailed notes of the damage. The repair work was outstanding — my car looks flawless and impeccable." Read more
"The car was returned spotless and in perfect condition. It didnt look like it had ever been in an accident, ..." Read more
"Overall experience was amazing, everything went smoothly and the results was amazing"
"Quality of the repair was excellent. The team is also very friendly and professional."
"I really appreciated the online text updates and the web interface, which clearly showed the progress and details of the work being done."
"Every step of the way we were in communication about what was happening. From the tow in to the ready for pickup phases."
"West Wind excels at communication and managing expectations. I have unfortunately had several opportunities to ..." Read more
"They not only set completion date, but kept it. And updated me few times."
"... better! The turn around time for my repair was so fast, they kept me updated on everything that was happening and were able to answer all my questions with no ..." Read more

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Repair Quality

On time and very very good service

Customer Service

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We have been working with West Wind for 15 years or more. Service and work are always top notch!

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Returned Clean

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Returned Clean

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Repair Quality

Quality of the repair was excellent. The team is also very friendly and professional.

Customer Service

Quality of the repair was excellent.

Returned Clean

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My Truck has never looked better! The turn around time for my repair was so fast, they kept me updated on everything that was happening and were able to answer all my questions with no problems

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Repair Quality

Overall experience was amazing, everything went smoothly and the results was amazing

Customer Service

Costumer service was amazing, the staff members were great.

Returned Clean

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Repair Quality

West wind did a fantastic job going above and beyond basic service. Totally professional from the initial contact with Shannon, estimate and final pickup with Tony who patiently informed me what they did. I would certainly recommend them to anyone (and I have) having body work done on their vehicle

Customer Service

Shannon was polite and friendly throughout. Tony was professional and patient with his explanation

Returned Clean

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Shannon and the team were very helpful and communicative. They made the process so easy. From dropping off the car and arranging for a rental car, everything went very smoothly.

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Returned Clean

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My Experience

Great job. Thank you so much 😊

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Customer Service

Thank you.

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The work and people were perfect!

Customer Service

The work and people were perfect!

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Outstanding service

Customer Service

Tony and Shannon went the extra mile

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I have worked with them before and are always great and easy to work with

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Nothing

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Nothing

Customer Service