Western Auto Crafters

5.0 (845reviews)
100%
811 N. Western Ave,  Los Angeles,  CA  90029
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (845)

Likely to Recommend

Repair Quality

Exelent work 100

Customer Service

Returned Clean

Likely to Recommend

I have reco

Repair Quality

Customer Service

Sandra and the staff are so professional and as a customer they make you feel important with your car needs incredible

Returned Clean

Likely to Recommend

Repair Quality

They made my car look brand new! And they fixed things that I didn't even ask them to fix. Couldn't have found better service anywhere else.

Customer Service

Fantastic!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Marko is the BEST!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Marco and his team were very professional and they communicated very well to update me on the status of my car. The process was very easy and I'm very pleased with the workmanship. The car llooks much better than when I brought it in.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for the attention and care that was given to my car. I would definitely return to Westerm Auto.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Start to finish I felt taken care of!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent! Great customer service

Customer Service

Excellent

My Experience

Outstanding customer experience and service. Beautiful work! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolute pleasure to deal with! Amazing service

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Repair Quality

Customer Service

Likely to Recommend

I would recommend it for common cars, but not luxury cars.

Repair Quality

Although the body shop was able to fix the ents my car had, there were many cosmetic issues with my vehicle after I received it. There are swirls all over the surface of the paint. There are also interior cosmetic issues with the seats. My front passenger seat now has damaged leather that it didn't have before as well as the rear passenger seat behind the driver. Also, the seat belt harnesses and for the driver and front passenger are probably not the originals that were inside my car. The front and rear buckles are for sure not my original ones It seems as though someone switched them out with previously used ones from another vehicle (perhaps an older model Cadillac). So although the body work in general is great, the minor details fall short, and are noticeably bad.

Customer Service

The customer service in general was very good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Mario was excellent

Likely to Recommend

Repair Quality

Customer Service

marco is super helpful and communicative

My Experience

My car was ready early, and looked flawless

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Repair Quality

Customer Service

My Experience

Best experience I've ever had with an auto body shop! Everyone was very kind and helpful and went above and beyond for the repair! I've already recommended Western Auto Crafters to all of my coworkers and friends! And I will never go anywhere else for a repair. Thanks for everything!!

Likely to Recommend

I've already recommended the shop to many people!

Repair Quality

Customer Service

Likely to Recommend

Have already recommended them to a friend

Repair Quality

Would rate higher if possible

Customer Service

Phenomenal

Likely to Recommend

Repair Quality

Customer Service