White Hat Collision Repair

4.5 (99reviews)
100%
2463 Corning Rd.,  Elmira,  NY  14903

3 years at this location.

Welcome to White Hat Collision State Farm Select Service Facility Advanced Paint Technology 24/7 Estimates All Insurance Welcome At White Hat Collision, we’re more than just a body shop — we’re your trusted partner in getting back on the road with confidence. As a proud State Farm Select Service Facility, we uphold the highest standards in collision repair, customer service, and convenience. Why Choose White Hat Collision? State Farm Select Service Facility Most Advanced Paint System in the Area Estimates Available 24/7 We Work With All Insurance Companies But most Importantly Customer Care is Our Priority At White Hat Collision, we treat every customer like family. We understand the frustration of dealing with vehicle damage, and we’re here to make the repair experience as easy, transparent, and worry-free as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (99)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks like new

Customer Service

My Experience

Great service ! Truck was detailed ! Repair was great ! Fixed when promised. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very poor at keeping people up to date. Body work was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy and satisfied with the repairs. Would have liked the car interior a bit cleaner when I picked up the car. I had to vacuum trunk and floor mats. Also needed to dust leather seats.

Customer Service

My Experience

Everything was great they did an amazing job, however I dropped it off on a Tuesday and they never actually started the repairs for a week later, they claimed it was because some of their staff was on vacation. So I ended up paying a week extra for a rental when I could have continued using my car until they actually intended on working on it. That aside they were awesome at explaining things and they did a tremendous job. Thank you.

Likely to Recommend

Repair Quality

Great job

Customer Service

Very Satisfied

My Experience

When the replacement parts were received the repairs were completed in less than a week, since I only have one car the the expediency of the work done was very much appreciated.

Likely to Recommend

Repair Quality

And it was completed in less than a week

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The length of tome that this repair was not good. It took way to long. Two months was unacceptable. The repairs seem to be done well, they however did not clean all the broken glass out of cup holders ect. I won’t be back.

Likely to Recommend

Repair Quality

I have already expressed my dissatisfaction with the timeliness of this repair. And I know you were not waiting for parts. Because someone there told me it wasn’t the parts.

Customer Service

My Experience

Overall service from the day I showed up to the following day after I picked up the Dodge RAM was excellent!!! As far as I can tell, all damages were repaired within tolerances and a receipt was made available to me upon pickup. So far the only issue that came to my attention was the missing up front floor mat that was apparently taken out for cleaning and inadvertently neglected to be replaced upon pick up of the repaired vehicle. A stop back the following morning and the mat was made available to me. Hopefully the next repair goes as smoothly as this one did. Thank you all who did the repair!!!

Likely to Recommend

Repair Quality

Hey Ferrario Auto Team!!! Yes I did pick up my 2013 Dodge RAM and it looks like all is back in place up front from the accident. I still need to do a bit of check over, but from the afternoon pick up, all looks good. I’ll be doing some more check outs soon and let you know about any issues if any. Looking forward to getting the rest completed and will get in touch in a couple months to get parts ordered for that. See you in that warmer weather. Thanks again!! Richard

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Well this is the 2nd vehicle I've had to return for 2nd repairs so I would but I think repair should be 100 percent the 1st time

Repair Quality

1st time I picked the truck up I was unsatisfied because the dent in the door was visible from 25feet away. So I took it back after I told the guy I wasnt happy that Saturday. The following monday I spoke to Chris the body shop manager and he told me to bring it back and they'd look at it. And he agreed it needed to be fixed . So when I picked it up the 2nd time it looked very good and couldn't tell it had ever been repaired . Which is how i should have gotten it back the 1st time.

Customer Service

Very good service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service