Wiesner Inc Huntsville
In operation 54 years, 32 years at this location.
Wiesner Inc. Huntsville is a family owned collision repair center critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state of the art collision repair facility. We provide a high level of customer satisfaction on all makes and models. We work with all insurance companies to make the repair process as easy as possible for our customers. We offer lifetime workmanship warranty on repairs. We use an eco-friendly paint system on all repairs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I was told to go to Amayas body shop by literally every single person I consulted before dropping my car here. I should’ve listened. The only reason I chose here because the wait was too long at the other shop.
Repair Quality - 0.5/5.0 -
Drop my car off for body work due to a 18wheeler hitting me, then get called my car is done and ready for pick-up-only to discover my check engine light was on. My check engine light has NEVER came on, & wasn’t on when I dropped the car. I only dropped the car for BODY WORK. Now after the “repair” my engine light is on? That doesn’t make sense to me. So I bring it to Body shop managers attention, only to be told “it’s fine! You can leave just bring it back” so that’s what I do. Drop it at The body shop, never told I’m going to be charged AGAIN, never told my car is being moved, never authorized, or signed anything.. 3 days go by , so I call to check on my car to see the status & what’s going on because I’ve had no updates, no calls, nothing. Only to be told I have to pay a $179 service fee. The second they knew they were going to charge me for checking my car after they “fixed it” & the light came on, I should’ve been told there in person when dropping it back off, or I should’ve received a CALL informing me of the situation & asking if I wanted to move forward with them checking and charging me. I never once gave the O.K or authorization, or signed anything. I paid the $179 to pick my car up. I will never be returning. Very unprofessional. Felt taken advantage of already in this stressful situation.
Customer Service - 0.5/5.0 -
No one gives you updates, no one calls to confirm anything with you before doing things to charge you with. Customer service people are rude & have no social skills. When asked to speak with a manager to figure out why my car that was dropped at the BODY shop ended up on the mechanical side, my finance was told to “shut up” by the service desk lady. Then we were told to go back to the body shop manager to “deal with it “ Only to be told from the body shop manager to go back to the mechanical side. No one wanted to help or inform us on what was going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very good experience with my car being repaired in the collision shop in Weisners. David was very professional along with being courteous and knowledgeable. Thank you for a very nice experience.
Customer Service - 5.0/5.0 -
Each person I dealt with was very courteous and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repairs were done with great attention to detail. There are two spots that aren't quite buffed out correctly after being painted
Customer Service - 5.0/5.0 -
Wendy is always so wonderful to work with. She has been such a great help every time we have needed things done to our vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work. Good customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wendy Brown did an excellent job keeping me informed throughout the whole process from start to finish. Very respectful, and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly agent-repair work excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0 -
Very good birth my car was dirty
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am 100% satisfied with the body work. Y'all did a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
I appreciate
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was not happy with the timeline. I was given empty promises and I believe that the inner communications can be much better at Wiesner that would have made my experience better. And if Wiesner was just open and honest about the situation, that would help improve my experience. Wendy was a great point of contact. I think she was given bad information to pass along to me.