Wilbanks Body Shop, Inc.

4.8 (234reviews)

100%

(706) 778-2951

263 Willingham Avenue, Baldwin, GA 30511

100%

See Photos

263 Willingham Avenue
Baldwin, GA 30511

Get Directions Website Email

About Wilbanks Body Shop, Inc.

See Photos

263 Willingham Avenue
Baldwin, GA 30511

Get Directions Website Email

In operation 43 years, 36 years at this location.

Wilbanks Body Shop Inc. is a family-owned and operated company that was founded in 1983. We have earned a reputation for excellence by delivering quality work and exceptional customer service. We not only treat our customers like family but also our employees and partners. We offer automotive parts and repairs on all makes and models and are happy to help customers with insurance claims. Our employees and technicians are certified and have more than 100 years of combined experience in the field.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (234)

Sort By:
Newest
Rating

179 Customers Rated

5 Stars

72.6% Complete

(170)
4 Stars

3.4% Complete

(8)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many describing repairs as making vehicles look brand new and flawless. The communication stands out as excellent, with customers particularly appreciating regular text message updates throughout the repair process. Staff members are frequently described as kind, professional, helpful, and knowledgeable. Timeliness is a strong point, with many repairs completed on schedule or even ahead of time. The shop demonstrates attention to detail by cleaning vehicles inside and out before return. Long-term customer loyalty is evident, with some customers using the service for over 35 years and actively recommending it to others.

Select to learn more

Service Quality
Timeliness
Communication

"The repair of our van is really outstanding. We would never know from looking at it that it had ..." Read more

"Vehicle looks brand new!"

"... choice for the job at hand. They were all correct. Truck looks like brand new. Thank you all involved in the process from start ..." Read more

"Wilbanks did a phenomenal job. Look like new. I would not even consider taking it elsewhere."

"Wonderful experience. Flawless body work and easy and fast pick up. Would recommend your shop ..." Read more

"Ready the day before."

"2 days early!"

"Absolutely- not only was it ready when they told me, but I also received texts noting the progress."

"Dead on time"

"From the vehicle owner perspective everything went smoothly and in a timely fashion."

"Loved the text updates"

"Loved the text message updates."

"Received updates on the progress via texts. Great service and excellent work. Was ready a day ..." Read more

"I really appreciate the fact that I was notified during the process of my truck being fixed."

"Kept me up to date during repair process via text. Very easy experience overall dealing with the repair. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repair of our van is really outstanding. We would never know from looking at it that it had ..." Read more

"Vehicle looks brand new!"

"... choice for the job at hand. They were all correct. Truck looks like brand new. Thank you all involved in the process from start ..." Read more

"Wilbanks did a phenomenal job. Look like new. I would not even consider taking it elsewhere."

"Wonderful experience. Flawless body work and easy and fast pick up. Would recommend your shop ..." Read more

"Ready the day before."

"2 days early!"

"Absolutely- not only was it ready when they told me, but I also received texts noting the progress."

"Dead on time"

"From the vehicle owner perspective everything went smoothly and in a timely fashion."

"Loved the text updates"

"Loved the text message updates."

"Received updates on the progress via texts. Great service and excellent work. Was ready a day ..." Read more

"I really appreciate the fact that I was notified during the process of my truck being fixed."

"Kept me up to date during repair process via text. Very easy experience overall dealing with the repair. ..." Read more

Dianna (Chevrolet owner) reviewed 8/20/26

They were very courteous and answered any question that I had when I met with them before the experience of them working on my vehicle they were very nice. Treated me with respect and very courteous again as I said before, even when I had to call back and ask questions. They’re very nice and I enjoy talking with him. The whole experience was was very easy from start to finish and I appreciate everything they done thank you and I will use you again and refer you to one.

Catherine (Nissan owner) reviewed 8/14/26

Kim (Lexus owner) reviewed 8/10/26

Scott (Dodge owner) reviewed 8/6/26

Best around hands down.

Great job on everything. Given a 9 due to trash under the sticker showing as a bulge.

Everyone was supper

Joy (Chevrolet owner) reviewed 8/3/26

Jacqueline (Hyundai owner) reviewed 7/27/26

Richard (Ford owner) reviewed 7/17/26

Quality workmanship and efficiency

Mandy (Nissan owner) reviewed 7/2/26

Noah (Toyota owner) reviewed 6/18/26

Barbara (RAM owner) reviewed 6/2/26

You have always done a great job repairing my cars for me.I have recommended you to my family and friends...I know one of them has already used you to fix their car.Thank you.

Nice people, always do a wonderful job.

Cathy (Buick owner) reviewed 5/23/26

Good communication. Thorough and did a beautiful job!

John (Toyota owner) reviewed 5/11/26

Will recommend to everyone

Great communication

Don (Dodge owner) reviewed 4/24/26

Great job kept me informed of status work done on time

Jamie (Land Rover owner) reviewed 4/13/26

Elaine (Ford owner) reviewed 4/10/26

Quick repair

Jerry (Toyota owner) reviewed 3/26/26

Yes, I was very well satisfied with the repairs. I see no issues or concerns. Appreciate their customer service and keep me up-to-date as when it would be ready and any changes that we're needed great job.

Hector (Toyota owner) reviewed 3/23/26

Good work

I was very satisfied with the work done. Quick and easy to work with.

Lesley (Jeep owner) reviewed 3/18/26

Wilbanks Body Shop is fast, efficient, reasonably priced, and top-of-the-line on finished body work for my Gladiator. I am very pleased with their expertise.

See preceding comment.

Wilbanks Body Shop has professional, efficient associates who aim to please their customers. Wilbanks Body Shop has the highest quality of workmanship for the best price in town in the fastest turn around time.

See preceding comment.

Justin (Chevrolet owner) reviewed 2/26/26

Will have to bring back have a paint bubble.

Travis (RAM owner) reviewed 1/20/26

Great communication and a quick turn around time

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Wilbanks Body Shop, Inc.

About Wilbanks Body Shop, Inc.

Reviews (234)

179 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?