Wilbanks Body Shop, Inc.

4.8 (234reviews)
100%
263 Willingham Avenue,  Baldwin,  GA  30511

In operation 43 years, 36 years at this location.

Wilbanks Body Shop Inc. is a family-owned and operated company that was founded in 1983. We have earned a reputation for excellence by delivering quality work and exceptional customer service. We not only treat our customers like family but also our employees and partners. We offer automotive parts and repairs on all makes and models and are happy to help customers with insurance claims. Our employees and technicians are certified and have more than 100 years of combined experience in the field.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (234)

My Experience

I will never go to any other body shop. Thoroughly satisfied

My Experience

The left side looks awesome!! Looks brand new. I love that they cleaned the Jeep up. When I opened the door it smelled so good. Everything was nice and clean. My windshield was spotless and I've been having a hard time getting it cleaned myself so this was absolutely the best thing ever!! You guys are the best! And the girl at the front desk is so sweet and helpful! She's wonderful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They repaired ghe car quickly and it seems to be in good shape. It looks great.

Likely to Recommend

Repair Quality

The trim piece in tge back is coming off. I will need to bring it back.in. otherwise it would be 10.

Customer Service

Returned Clean

My Experience

My repair work was exceptional. Wilbanks body shop is a pillar of the community. I knew that I could trust the staff to take care of everything to the highest quality Thanks for a job well done

Likely to Recommend

Wilbanks body shop is one of the best in Habersham county and has been for decades.

Repair Quality

Excellent work. Very professional workers. They did a fantastic job.

Customer Service

They communicated with me very well. And kept me up-to-date on the progress.

Returned Clean

My Experience

We would recommend Wilbanks to anyone needing body work on their vehicle. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Either the trunk lid was not pulled out to the correct shape, or the damage under the bumper cover was not addressed. The gap between the trunk lid and the bumper looks ridiculous. It has a gap of .48 inch on the left side, while the center is zero. It is still smushed up in the middle and contacts the center of the trunk lid. My car still looks like it was just rear ended. Although the trunk lid and the chrome GT badge are original, somehow the hole in the GT badge doesn’t line up with the key hole.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wilbanks kept me informed of repair progress .

Customer Service

Very courteous.

Returned Clean

My Experience

My Experience

The work so far looks well done. We understand the delay in parts is not in the body shop’s control, although we will be relieved when all the repairs can be finished.

Likely to Recommend

Repair Quality

The repair that has been done looks good.

Customer Service

The people were nice and friendly. I would have liked to be updated sooner that parts were delayed but otherwise we are satisfied.

Returned Clean

Likely to Recommend

Will definitely be recommending this business.

Repair Quality

Wilbanks Body Shop is an exceptional facility with professional staff and excellent customer service. The body work performed on my vehicle, actually on two occasions, was expertly done. Arrangements for a rental car while work is being done was easy and convenient. I recommend this business without any hesitation. Completely satisfied!

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will tell everybody

Repair Quality

Done a good job I am pleased with the work.

Customer Service

You answer all my questions

Returned Clean

My Experience

My Experience

We were very pleased with the service and and the repair work. Thank you for putting us on the waiting list, we got in 2 weeks before schedule, the car was ready a day early and your staff was very friendly and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone is honest, patient, professional and knowledgeable of their jobs. They are always accommodating and polite with me. My car is always very clean inside and out when they complete the repairs. I will always recommend Wilbanks to my family and friends.

Likely to Recommend

My entire family has always used Wilbanks because of the customer service and staff being very honest.

Repair Quality

Everyone is polite, knowledgeable and professional. I have been using Wilbanks Body Shop for 12 years because they are honest people. The service at Wilbanks is always GREAT.

Customer Service

Wilbanks take their time to explain all procedures and processes they take time to listen to all my questions too.

Returned Clean

My Experience

My Experience

They were very nice and professional. They kept me updated on the progress. Plus, they was able to get to my truck earlier than expected and got repair done all in an excellent time. Recommend Wilbanks Body to anyone and everyone!