Wiley's Collision Repair

4.9 (767reviews)

99%

(360) 871-0900

2995 Mile Hill Drive, Port Orchard, WA 98366

99%

See Photos

2995 Mile Hill Drive
Port Orchard, WA 98366

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Wiley's Collision Repair

See Photos

2995 Mile Hill Drive
Port Orchard, WA 98366

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Wiley's opened its doors in 1943 Servicing kitsap county and surrounding areas for the past 80 years. Well know and trusted by the community putting quality repairs and customer service first

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (767)

Sort By:
Newest
Rating

572 Customers Rated

5 Stars

66.9% Complete

(513)
4 Stars

5.5% Complete

(42)
3 Stars

0.8% Complete

(6)
2 Stars

0.7% Complete

(5)
1 Star

0.5% Complete

(4)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs frequently described as looking brand new and exceeding expectations. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a key strength, with customers appreciating regular text updates and transparent cost explanations throughout the repair process. Many highlight that vehicles were completed ahead of schedule, saving time and rental car costs. Customers also value the seamless coordination with insurance companies and rental car agencies. A few customers noted delays or minor quality concerns, but these were isolated and often resolved promptly by the team. Overall, the vast majority express high satisfaction and enthusiastically recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"They went out of their way to make my car accident repair as stress free as possible by meeting me during off ..." Read more

"... when I left it. I was happy with the body work, but had to bring my car back for fish eyes in the hood, and overspray on my windows and wheels. The overspray ..." Read more

"Really friendly staff. Exceedingly talented bodymen and painters. You would have no idea that anything had happened to our truck. ..." Read more

"Looks brand new! Color matching is perfection, customer service 1010 I don't think there was I ..." Read more

"No one comes close to the work that you did. We couldnt tell there ever was any damage to the ..." Read more

"Early! Thank you for the prompt repair! Promises exceeded!"

"It was completed a week early."

"The repair job is fantastic!!! I was thrilled they were able to repair quicker and saved me money on the rental car! I will definitely refer ..." Read more

"Was delayed twice one week each"

"Only due to a storm that damaged my car while it was with them. They kept my car a couple more days to repair ..." Read more

"... me the team at Wileys had worked with me and had consistent communication on updates for my car and the progress of it, I am completely satisfied with the ..." Read more

"Communication was excellent throughout the process, whether related to timing or explanation of what ..." Read more

"Prompt, professional service. Excellent communication. Easy rental car partnership. Perfect repair job. I was impressed from start to ..." Read more

"Answered every time I called, answered my questions with accuracy and professionalism."

"They are straight forward and customer oriented. If you want an honest estimate and evaluation this ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They went out of their way to make my car accident repair as stress free as possible by meeting me during off ..." Read more

"... when I left it. I was happy with the body work, but had to bring my car back for fish eyes in the hood, and overspray on my windows and wheels. The overspray ..." Read more

"Really friendly staff. Exceedingly talented bodymen and painters. You would have no idea that anything had happened to our truck. ..." Read more

"Looks brand new! Color matching is perfection, customer service 1010 I don't think there was I ..." Read more

"No one comes close to the work that you did. We couldnt tell there ever was any damage to the ..." Read more

"Early! Thank you for the prompt repair! Promises exceeded!"

"It was completed a week early."

"The repair job is fantastic!!! I was thrilled they were able to repair quicker and saved me money on the rental car! I will definitely refer ..." Read more

"Was delayed twice one week each"

"Only due to a storm that damaged my car while it was with them. They kept my car a couple more days to repair ..." Read more

"... me the team at Wileys had worked with me and had consistent communication on updates for my car and the progress of it, I am completely satisfied with the ..." Read more

"Communication was excellent throughout the process, whether related to timing or explanation of what ..." Read more

"Prompt, professional service. Excellent communication. Easy rental car partnership. Perfect repair job. I was impressed from start to ..." Read more

"Answered every time I called, answered my questions with accuracy and professionalism."

"They are straight forward and customer oriented. If you want an honest estimate and evaluation this ..." Read more

Jacob (Kia owner) reviewed 8/31/26

Was a very good experience working with Wiley's. Everyone there was respectful and easy to work with. Worked with Gary the most, and he was great! Very clear and transparent, knew exactly what needed to happen and did it quickly. I will be taking future car problems here!

Iver (Toyota owner) reviewed 8/28/26

My expections have been far exceded thank you Wiley’s for the great job done well!! That includes everyone that works there. Over the years I have had four cars repaired by this great company and its workers and every time they have done a great job. I will continue to bring anything to them as needed in the future.

My experience was exceptional. They did an outstanding job of repairing my rear end damage in fact you cannot ever tell that the accident happened. If I need help with another repair I will come to them first.

Edward (Toyota owner) reviewed 8/27/26

Gary kept us in the loop and informed of everything. We really appreciated that. Excellent work!

Dan (Dodge owner) reviewed 8/26/26

Judy (Honda owner) reviewed 8/19/26

I was impressed how I was notified every few days about the progress of my vehicle. The staff was very helpful, especially Gary whom I dealt with. My car looked great vixen I got it back. Thank you

Paula (Ford owner) reviewed 8/19/26

Richard (Ford owner) reviewed 8/13/26

They were very professional and kept me well informed.

Leela (Subaru owner) reviewed 8/13/26

'JOB WELL DONE' indeed. Very professional staff,friendly and trustworthy . Will not go any where else. Thank you folks .

Este (Ford owner) reviewed 8/13/26

Carrie (Honda owner) reviewed 8/13/26

Margaret (Honda owner) reviewed 8/13/26

Philip (Subaru owner) reviewed 8/12/26

The whole process from start to finish was great. Your quick and professional repairs was great. Thank you

Theodore (Jeep owner) reviewed 8/10/26

Pleasant experience with personnel

Donna (Toyota owner) reviewed 8/6/26

Douglas (Mercedes-Benz owner) reviewed 8/4/26

Wiley’s work was excellent, as a mater of fact, better than original. We were completely satisfied.

Carolyn (Subaru owner) reviewed 8/3/26

Elizabeth (Jeep owner) reviewed 8/3/26

Diane (Toyota owner) reviewed 8/3/26

Mitch (Land Rover owner) reviewed 7/31/26

AWESOMENESS!! THESE GUYS ARE THE ABSOLUTE BEST!!

Oh and I have Referred them several times!!

AWESOMENESS!! they are the BEST!!

Gary Delong is the BEST EVER!! Knows this business inside & Out !! Gentri Brierly is also awesome... she gave me a ride back to my office and very pleasant and professional!!

Nancy (Chrysler owner) reviewed 7/30/26

Happy with your work 10

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view more shops in: Port Orchard | 98366

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Wiley's Collision Repair

Take photos and get an online estimate

Schedule an estimate appointment

About Wiley's Collision Repair

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (767)

572 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0