Wilkinson Automotive Inc.

4.8 (1,079reviews)
98%
3335 NC 87 S,  Sanford,  NC  27332

We are a full service shop, providing exceptional customer service to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,079)

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good job

Customer Service

very attentive

My Experience

I appreciated the email updates of the repairs along the way. The only issue I had with the process is the insurance was notified the reapir was completed prematurely, and I was told to return the rental car even though work was not done. The app I had access for repair updates for the car showed it wouldn't be ready for another day or two. I had to call insurance company to give me an extension on the rental car which they did. The workmanship was great. I am satisfied. Staff was very professional and courteous. I hope I never have to use your services again, but I certainly would return to do business, and recommend you to others. Thank you.

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Concerned with minor damages that occurred during repair process. I choose Wilkinson because of rave reviews given by friends and colleagues.

Repair Quality

The quality of the area repaired was great. However, I am very miraculous when it comes to car care and conditions of my paint job. I have found several large scratches that I knew where not present when I dropped off my vehicle. When I picked up my car I didn’t notice because it was very close to closing time and the car had a mixture of pollen and rain so the scratches were not apparent.

Customer Service

My Experience

Tom and the rest of the Wilkinson Automotive Team at the Collision Repair Center are extremely professional, interpersonal, and caring for the customers. They are pillars to what it means around integrity and keeping the customer well informed. Truly a remarkable and great experience.

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Great experience. Communication was outstanding.

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car looks awesome!!

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Tom was great start to finish from the estimate to delivery of the vehicle keeping us informed throughout the process and returning the vehicle earlier than expected.

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Very friendly and courteous customer service.

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