Winner Premier Collision Center Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All went well and Jessica was a great help.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice job, friendly staff.

Customer Service - 5.0/5.0 -

Aaron and everyone else we dealt with was great

Returned Clean

My Experience - 5.0/5.0 -

Service was quick and hassle free. I was informed on every step of the repair. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Smooth and simple

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It felt like a episode of cheers and Mr. Rogers neighborhood all in one. They treat you like your a regular! You get updates on your car just about on a daily basis so you dont have to worry about the process of your vehicle. Very friendly and family oriented experience. I promise you can not find a company better and respectful than Winner Premier Collision!

Likely to Recommend - 5.0/5.0 -

I can't wait to tell

Repair Quality - 5.0/5.0 -

Reminds me of my uncle who used to work on cars with a cigarette hanging outta his mouth

Customer Service - 5.0/5.0 -

Speechless

Returned Clean

My Experience - 5.0/5.0 -

Excellent communication, customer service and attention to detail!

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Wonderful service. Great communication, friendly staff, and beautiful workmanship.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jessicann was my Body Shop Estimator and she was fantastic. During the repair process she retrieved stuff from my can that I forgot. She helped me file the claim report with the insurance company. When I picked up my car she answered my questions and talked to supervision about my alignment concerns. What can I say. The road to repair would have been more difficult without her help

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jessicann was my body shop estimator. Would have been more difficult without her help. She help me.report the claim to my insurance and personally answered their.questions. She helped me retrieve stuff from my car that I initially forgot. She gave me a through explanation of the work that was done including answers about other accident related work --- e.g. alignment, paint etc. She is a gem

Customer Service - 5.0/5.0 -

Jess was great. She help with my insurance company and with getting stuff out of my Audi that I left behind. Would have been much more difficult with out her help

My Experience - 5.0/5.0 -

Jessica was fast, efficient, and very professional. She kept me updated throughout the entire process and worked around my schedule so I wasn’t without a car for more than a day. I’m really happy with the results my car looks amazing ! 10/10 Experience! Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Somehow a 1-2 day delay needing to source a part unexpectedly translated into an additional 7 days. I wasnt given a clear explanation as to why this was, so I can only speculate. The business uses a repair tracking system which sends sms/text updates that appears to be fairly useless, since the updates id receive didnt align with reality (ie getting a text saying your car has entered the paint booth on a wednesday when in reality it didnt go in until the following tuesday). I had two plastic fender pieces replaces and a hood repainted. I was shocked it took two weeks. The original estimate of one week seemed long to me. In years prior, ive had much more bodywork done in a much shorter timeframe. The finished product was fine, didnt wow me. There were a few small imperfections in the hood paint, but i was so happy just to get my car back i dont intend on addressing it. I would care quite a bit if the warranty company wasnt the one paying over $3.5k for this. They really know how to juice your insurance/warranty company - no way id ever even think of using them for any out of pocket needs - ive had a hood repainted for well under $1k…. Just felt like i got the run around the entire time and for fairly minor work which i found unimpressive. I was also given zero guidance on how to protect the new paint. Luckily i already know not to wax the paint for a few months while it fully cures, but it would be nice if they could have mentioned that to prevent me from ruining it. Oh and to top it off, i cant prove it, but i think somewhere along the line some of my settings were reset such as the proximity unlock setting, which isnt a big deal, just a lingering annoyance.

Customer Service - 2.0/5.0 -

Werent rude but were fairly unhelpful. Wasnt sure why i wasnt getting a good explanation for the delays. Either they didnt know themselves, were hiding something, or thought i was too stupid to understand.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I like how winner and Jessica kept me updated with my car. I’m happy and love the work your did. I will refer your to my friend and family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jessica was outstanding handled my cliam , and she would inform and update me on my vehicle .. excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jessica was very helpful and kept me informed on the process

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very good job

My Experience - 5.0/5.0 -

Jess was great and communicating with us and genuinely cares about any concerns or questions we had. She made us feel at ease. Everyone at the business that we spoke to was nice and the text updates were very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Pleasure doing business with our neighbors at Winner Premier Collision.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The winner team did a great job on my car and great timing.

My Experience - 5.0/5.0 -

I appreciate the real time updates and the professional the staff showed me. My car looks and feel like a brand new Audi!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0