Woodhams Ford Lincoln

4.8 (121reviews)
96%
1111 Lagrange St,  South Haven,  MI  49090
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (121)

Likely to Recommend

Repair Quality

Brock was very professional and easy to work with

Customer Service

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Repair Quality

I was in a car accident on August 6th. 2022 my car was towed to Don Woodhams per recommendation from my insurance company State Farm. My car sat for a month and a half without being worked on then on September 30 I was notified that it was ready for me to pick up. I picked up my car and an hour later we had to have it towed back again. Your mechanics looked over and noticed that the fuel pump they put on was bad so they replaced it. I then received another call a few days ago to pick it up again so I did and I'm still experiencing the same problems. At this point I'm tired before my accident my car ran Wonderful I'm not used to riding in my car and not feeling safe it's always been very dependable for me. We payed over $5600. dollars to your company and my car is in worse condition than it was before my accident and the body shop left dents in my car as well I've spoken to Brock about this and he stated to me that he can't get me in until the 31st to rectify the problem. I'm very disappointed with the service I've recieved from your establishment and I Pray that no one else experiences the treatment that I have received!!!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great customer service

Customer Service

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Repair Quality

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Repair Quality

Customer Service

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Repair Quality

Brock is awesome and does a good job...

Customer Service

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Satisfied customer

Repair Quality

Excellent service, good communication. No surprises.

Customer Service

Friendly & professional

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Like I said. We were told to go somewhere else next time. So we will not be referring family/friends.

Repair Quality

About 2 days after we had the repairs done we noticed a scratch and a chip on the brand new bumper. We took it back to the shop and where told we must have gotten hit by something because it was not in that condition when it left the shop. They offered to correct it and it was not done very well. There is also an indentation on the front wheel area of the rocker molding. When we pointed it out, we were told there was nothing there and next time go somewhere else.

Customer Service

At first it was great. But when we came back and pointed out 2 concerns it ended badly.

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Likely to Recommend

Repair Quality

The guys at the body shop were very patient, as the color match was a tough one

Customer Service

Brock was very patient and courteous

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Repair Quality

Customer Service

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Repair Quality

They went over and above to get us back up and running

Customer Service

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Repair Quality

Woodhams Ford did an excellent job.

Customer Service

Mike Freel was terrific. He made sure to work the repair schedule around the availability of a loaner car for me.

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Repair Quality

You guys did a very very good job on own car

Customer Service

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Likely to Recommend

Repair Quality

I feel there’s a few spots that we’re missed

Customer Service

Mike was easy to work with

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Repair Quality

The body shop did a excellant job on my Honda CRV. I was very pleased.

Customer Service

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Likely to Recommend

I wish I would’ve paid to tow my car across two states instead of going to the State Farm recommended shop where I crashed. Hard to believe this shop is preferred by a major insurance company.

Repair Quality

Poor service, outright lies documented and proven, had to bring to another shop to fix $1,000 in repairs that were not completed after 10 weeks. Didn’t service inspect until having the car for 8 weeks. Hard to believe you’re in business.

Customer Service

Would not take or return phone calls. Terrible communication. Would have to ask State Farm to call on my behalf since no one would call me

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Likely to Recommend

yes definitely recommend 👌

Repair Quality

Did a great job

Customer Service

nice job

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