Wood's Collision Center - Williamsburg Cr#84

4.9 (803reviews)
98%
3737 Old St Rt 32,  Williamsburg,  OH  45176

In operation 42 years.

With three locations in the greater Cincinnati area, Wood's Collision Center has proudly served our communities with expert auto collision repair services since 1984. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Cincinnati, Hillsboro, and Williamsburg. At Wood's Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (803)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles looked brand new upon return, often exceeding expectations. The repair work is frequently described as flawless, with excellent paint matching and meticulous attention to detail, including complimentary interior cleaning that delighted many customers. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process, making them feel informed and at ease. Timeliness is another highlight, as numerous customers reported their vehicles being completed ahead of schedule. A few customers noted areas for improvement, including occasional repair oversights requiring return visits, and in rare cases, concerns about paint matching or alignment. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"... attention to detail, and excellent customer service. The quality of the work on my truck exceeded my expectations, and the staff was friendly, knowledgeable, and dedicated ..." Read more
"... out great! Cant tell it had ever been hit. Their attention to detail is amazing and the car was cleaner on the inside and than when I dropped it off. Thank ..." Read more
"... actually got my car back sooner than expected! And you can't even tell there was ever anything wrong with it!" Read more
"They were wonderful! They went above and beyond and paid attention to detail! Very pleased!"
"... timely fashion. I have used Woods several times and they have always went above and beyond expectation!" Read more
"They kept me updated on the progress. Got it back a day early. Wood's Collision is absolutely amazing. Fantastic ..." Read more
"The car was finished a week early!"
"Quality work, in a timely fashion. I have used Woods several times and they have always ..." Read more
"Great customer service and they finished the car much sooner than we had expected"
"... Collision Center. Throughout the entire repair process, they kept me informed every step of the way and demonstrated professionalism, attention to detail, ..." Read more
"... friendly, answered all my questions and I love how they would check in with me throughout the process of fixing my car made me feel like I was in the loop." Read more
"They had unbelievable communication with me about the repair. They were direct and easy to communicate with."
"... straightforwardness and customer service of Woods Collision. The text updates, great repair work, and great personalities make them the goats of car repair." Read more
"... Collision is absolutely amazing. Fantastic people. They kept me up to date on the progress of my vehicle. It looks awesome. Fantastic workmanship." Read more

My Experience

My truck was taken in promptly and repairs was completed to perfection.

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Returned Clean

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Great job

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Angie was awesome

My Experience

Extra work

My Experience

This is my second experience with Woods Collision in Williamsburg. Unfortunately, my first experience was cut short due to my vehicle being deemed a total loss. However, the communication I received during those few days made my decision easy when I was involved in another accident a few weeks ago. Woods Collision has been nothing short of amazing. My Bronco is the first car I ever purchased on my own. To say it was my prized possession would be an understatement. When another vehicle hit me, I was absolutely distraught and devastated. As soon as I told the insurance company that I wanted it taken to Woods, Angie was my first line of communication. She was on top of absolutely everything that needed done behind the scenes with insurance, towing, etc. This relieved a ton of stress from me, as I am a nurse and I work 12 hour shifts through the day. It is very hard for me to be able to talk on the phone and have time to make phone calls to different people during normal business hours due to my job. Angie made sure I didn’t have to worry about anything. Amber was my estimator. When I cane in to sign some paperwork, she made me feel very comfortable and hopeful about my car snd the things that were going to be done. Angie and Amber have both made sure I was updated on every single thing that has been done to my vehicle since it was delivered to them. Once my car was available for me to see and take home, I was just amazed at the quality of the work and services they provided. It looks absolutely fantastic. The small details and the time spent are why I will continue to chose Woods in the future if necessary. I could not be happier with the customer service, quality of work, and speed in which they were able to get me back into my Bronco. Thank you to Woods Collision, and specifically Angie and Amber!

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My car looked great. Couldn't tell I even had an accident

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Returned Clean

My Experience

Job well done!!

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Angie was amazing to work with, she was so knowledgeable and always let me know what was going on with my car.

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Awesome customer service and the care and professional quality is exemplary.

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Returned Clean

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My Experience

I was more than satisfied….my repairs were completed…in a timely efficient accurate time frame …I’m very pleased

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I would most definitely, refer family members and friends .

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I was very pleased, with the work done on my Honda Civic all the work was completed in a fast ,timely .accurate time frame ,definitely customer service,at its finest ! Mary W.

Customer Service

Angie and the staff…were very professional and knowledgeable.

My Experience

As always my car looks as good as it did when I bought it. Very happy

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I would tell everyone to go here for repair work

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Car looks better than it did before

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Very friendly very helpful and always kept me in the loop

Returned Clean

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My Experience

So far so good. I appreciate Angie keeping me up to date as repairs continued.

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I was kept informed throughout the process. Multiple calls and texts All were friendly and professional.

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Everyone was extremely nice, helpful and wonderful when it came to communicating. Surpassed my expectations. Thank you!

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