Wren's Collision of Buford

4.9 (750reviews)
97%
4600 S Lee St,  Buford,  GA  30518
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In operation 72 years, 4 years at this location.

Family Owned and operated Autobody repair facility focused on customer service and quality repairs. We work with all insurance companies and will do all we can to assist with getting repairs completed in a timely manor.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (750)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were completed ahead of schedule and returned in pristine, often detailed condition. The staff is widely described as professional, friendly, and knowledgeable, with numerous customers noting they were kept informed at every stage of the repair process. Repair quality is frequently described as outstanding, with vehicles looking brand new upon return. A small number of customers noted areas for improvement, including more proactive updates, better organizational processes, and ensuring all repairs are fully completed before vehicle return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"The quality of work is exceptional. The workmanship is superb."
"... was of my repairs was communicated almost daily. The quality of work is top tier. My car looks brand new. Love the results" Read more
"Customer service and the quality of the job was above and beyond"
"... repair work was completed ahead of the scheduled time. The quality of the repair was excellent no issues so far." Read more
"... better not relying on only one source at the time. The repair work was excellent and paint matches perfectly with the rest of the car. You can't even tell the ..." Read more
"It was early as usual. Unless in rare cases where they have to wait for a part. Their delivery is always ..." Read more
"Everyone was friendly and professional. The repair work was completed ahead of the scheduled time. The quality of the repair was excellent no issues ..." Read more
"The team helped me avoid using a PTO day by getting done right on time. Im grateful."
"1010. Finished my body work a week ahead of schedule and I appreciate that!"
"Repair time was excessive. I mentioned when I arrived at shop day; 1 the quantity ..." Read more
"Communication was great and great customer service. The status was of my repairs was communicated almost daily. The quality of work is top tier. My car looks brand ..." Read more
"Their communication throughout the process was on spot."
"Great communication and flexibility. Excellent work and I plan to bring my other Vehicle in as well"
"I gave a 9 because of the lack of communication of the progress of my repair. I had to call them ..." Read more
"Very friendly and knowledgeable, but not a lot of proactive communication on the expected timeline of repair. Repairs were quick and staff easy to work ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Eric and rest of staff was so helpful and nice and walk us through the process with patients and professionalism.

Likely to Recommend

Repair Quality

Eric was awesome rep

Customer Service

Amazing CSR with Eric

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

An amazing repair !!! I was kept aware of every step of the way and was completely satisfied !!!!!! What a great shop to deal with. I would recommend them to anyone :-)

Likely to Recommend

Repair Quality

Great friendly people. Car looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Lyndsy Had amazing customer service. She followed up and kept in communication with me about everything.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Wrens was great! Communication, and workmanship was at its highest. Bravo, and many thanks for a job well done. Drew Townes

Likely to Recommend

Repair Quality

A most excellent experience at Wrens! Very professional org, with great follow up and communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job and great customer service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We let Allstate choose the repair shop. I normally go to another well known repair shop but I let this one ride. Couldn’t be more happy. Car looks better than it it did when we bought it. Great job guys. Thanks

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Eric is the best rep with a courteous and well mannered. All works are perfect and finished earlier than expected. Also Jenifer was also very kind and courteous.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job! If I need body shop work in the future will go to Wrens

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was excellent. Eric was my service advisor. He was very honest and helpful throughout the entire process. Wren’s in Buford was tremendous from top to bottom. The repair I needed done was strenuous and required lots of labor. However, they still got the job done in just over a week. I was very impressed with how well this shop is run. The quality of work was outstanding. I highly recommend Wren’s collision in Buford.

Likely to Recommend

Repair Quality

Wren’s Collision in Buford did a fantastic job with my Tesla. My service advisor was Eric. He was very kind, genuine, and helpful. I was expecting the repair to take a few weeks. They got the job done in 8 days, which was so impressive it was almost hard to believe. The work was done extremely well. 10/10 quality. My vehicle looks brand new now. I would highly recommend Wren’s Collision to anyone needing body repair.

Customer Service

Eric was superb. Very kind and insightful. I couldn’t ask tor a better service advisor.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Runs had done work on my car about a year ago and did such an excellent excellent job. So when I needed work on my car again , there was no question I was going to call run collision. And again , they came through with flying colors. They did excellent work.And their staff was very helpful in front.

Customer Service

The staff was very friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No comment everything was great thanks

Likely to Recommend

Repair Quality

My service was outstanding you did great job with my acura mdx

Customer Service

Customer Service was outstanding

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great front office support.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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