Wren's Collision of Snellville

4.9 (1,443reviews)
97%
3131 Lenora Church Rd,  Snellville,  GA  30039
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In operation 72 years, 6 years at this location.

Wren's Collision has been repairing vehicles in Georgia since 1954. We work primarily on collision repair and gladly work with all insurance carriers. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,443)

Customers say
Overall Customer Satisfaction
Customers consistently praise Wrens Collision for outstanding service quality, with repairs frequently described as impeccable, flawless, and making vehicles look brand new. The team receives high marks for professionalism, friendliness, and genuine care. A standout highlight across reviews is the proactive communication system - customers greatly appreciate receiving daily text and email updates throughout the repair process, eliminating any uncertainty. Timeliness is another strong suit, with numerous customers noting their vehicles were completed days or even weeks ahead of schedule. Additional touches like vehicle cleaning, rental car coordination, and going above and beyond are frequently mentioned. A small number of customers noted areas for improvement, including occasional issues with sensor calibration, paint quality, and ensuring thorough final inspections before vehicle return - all flagged directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... impressed with my entire experience at Wrens Collision. My car looks and drives much better than before, and the repair work was excellent. What surprised ..." Read more
"... and beyond to ensure that my vehicle was repaired. The quality of the repair work was exceptional. The customer service and car repair exceeded my expectations. ..." Read more
"... exceptionally friendly and genuinely caring, and their workmanship is truly impeccable. I wholeheartedly recommend this company without ..." Read more
"... highly impressed with the work done on my vehicle. The workmanship was impeccable, and I got my vehicle back sooner than expected. I also appreciated receiving ..." Read more
"... easier. The repairs were completed in about a week, and my car looks brand new—I honestly cant even tell there was ever damage to the front! Everyone was ..." Read more
"Time Completion: 1010 - completed 3 days ahead of the projected closing date Progress Updates: 1010 Quality of Work: 1010 Customer ..." Read more
"... was great at the timeliness of fixing my vehicle. I received my car a week earlier than expected. Their system is highly effective in regards to sending ..." Read more
"... all the time with where things were with my van. My van was ready to be picked up 4 days before promised. They also saved most of the lashes and ..." Read more
"... my rental car delivered and picked up. Your shop completed the job two full days before the projected date which is great because I will not be available ..." Read more
"They were great at communicating, and also got my car ready earlier than the initial quote."
"... of the way, which gave me so much peace of mind. The communication was clear, consistent, and very professional. The team did an amazing job on my vehicle—it ..." Read more
"... expected. Their system is highly effective in regards to sending updates and notifications on every step of the process." Read more
"I had a great experience from start to finish. I loved getting the text message updates so I always knew the status of my car. The communication was ..." Read more
"... of the details from insurance to repair updates. You never have to call to find out where you are in the repair process, and if you must the service ..." Read more
"... schedule. Communicated with insurance company well. Updates on status of repairs was wonderful. Customer service great Would recommend this company." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Google review: Some guy hit my truck, leaving some minor gouges, scratches, and scuff marks on the fender, as well as my chrome wheel. Wren’s did an excellent job restoring everything to what looked like factory-new condition. Since the truck is 14 years old, it also had a few minor rust spots on the bumper that were completely unrelated to the accident. They took the time to address those rust spots. They didn’t have to, but they did—and I really appreciate that kind of extra effort and attention to detail. When I got my truck back, I immediately noticed how tight the alignment felt, so I knew they also performed a front-end alignment. They did a better job than the shop I normally use. Although the other driver’s insurance paid for the repairs, Wren’s pricing was still very reasonable. I couldn’t be happier with the quality of their work or the way they went above and beyond to make my truck look great again. If I ever need bodywork in the future, I’ll be going back to Wren’s. They may not know it yet, but they’ve just earned a loyal customer.

My Experience

They finished my vehicle the due date. Great job. 1 thing they left the inside of my the car very dusty

Likely to Recommend

Repair Quality

They left the inside of my car w/ alot of dust and no gas but other than that. I was very satisfied on how she rides. Thank you all so much.!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and my car looks like new! Definitely would recommend to someone else!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everything looks great you all did a fabulous job.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Team very communicative and friendly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for keeping me updated during the entire process. You did a wonderful job on my Lexus! Thank you!

Likely to Recommend

I would recommend Wrens Collision to everyone. They were very professional and very friendly, and they did a wonderful job on our car!

Repair Quality

Customer Service

Wrens Collision always kept us updated on what was going on with our car. That was a plus, and we really appreciated it.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very efficient service

Likely to Recommend

Repair Quality

People were extremely nice and professional as well as helpful

Customer Service

Looks good!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will do

Repair Quality

Good job

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very well done. Like new. Thank you.

Likely to Recommend

If the issue I mentioned with the sound the car was making when I dropped it off were fixed instead of worse when I received it, I’d be happy to recommend to others.

Repair Quality

The body work was great but car running worse than when I brought it in.

Customer Service

The ladies at the front desk were amazing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

We have a sensor that is continuing to act up.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It looks brand new!! :)

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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