Xcel Collision Center

My Experience - 5.0/5.0 -

I am so glad I have chosen Xcel Collision Center for my car repair. From my first call to meeting the staff, I was so much relieved with the friendly reassurances that I will get the best service. Jose Castillo's outstanding years of professionalism in the business didn't took long to show when after a short while he had already assessed the whole damage and gave me a very commendable appraisal cost. I took Jose's expertise and words of sincerity for giving me the best job restoring my car as new. It was a total excitement for me to receive my car done so well in a short time. A world of thanks to Xcel Collision Center, Mr Jose Castillo and to the whole staff.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Excellent service. Delivered earlier than promised Thanks for going the extra mile to get my car a through wash and vacuum.

Customer Service - 4.5/5.0 -

Excellent service. Delivered earlier than promised Thanks for going the extra mile to get my car a through wash and vacuum.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing response, courteous agent. Overall fantastic experience

Customer Service - 5.0/5.0 -

Amazing

My Experience - 5.0/5.0 -

Fast and good work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good and fast work

Likely to Recommend - 5.0/5.0 -

I highly recommend this facility

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

They did a great job repairing my Tesla Y

My Experience - 5.0/5.0 -

The service was excellent. I was given 8 different places by my insurance company to pick from & I was glad that I picked them. Jose kept me updated on my vehicle from start to finish & sent picture. I truly appreciate. I would go back again if I needed any work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Best Tesla repairs/service I've ever seen.

Repair Quality - 5.0/5.0 -

Team was great. Repairs were excellent and done properly. Definitely recommend for Tesla repairs.

Customer Service - 5.0/5.0 -

Great work. Excellent customer communications.

Returned Clean

My Experience - 5.0/5.0 -

Amazing service! Thank you all for your hard work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work! My car looks brand new. Thank you xcel for a quick and easy process!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

My overall experience excellent. Linda was clear and transparent with what to expect. The repair itself was also excellent - no complaints. Linda also offered to repair a window switch so I will be bringing my car back.

Likely to Recommend - 5.0/5.0 -

Dai and his staffs will go above and beyond to keep their customers happy.

Repair Quality - 5.0/5.0 -

Very satisfied with the works. It's awesome that this AAA authorized shop is also Tesla authorized repair center.

Customer Service - 5.0/5.0 -

It's awesome that XCEL Collision Center is AAA Authorized Shop. They do great works. Dai and his staffs went above and beyond to keep their customers satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dai and the reception team are great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Dai is an excellent adviser follow up . Clear explanation. Well done job, even he clean in and out car. Also follow up and help me a lot after he done

My Experience - 0.0/5.0 -

Lights were on my control panel tha were not there and I had to ring my car into Lexus today

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean