Xcel Collision Center

4.9 (2,293reviews)
100%
1320 Oakland Rd.,  San Jose,  CA  95112

In operation 13 years.

Xcel Collision is OEM Certified by Tesla, Subaru, Acura, Honda, Infiniti, Nissan, Hyundai, & KIA. Please visit xcelcollision.com or Yelp to learn more about us!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru
Tesla

Reviews (2,293)

My Experience

I had a great experience with Xcel Collision Service. Jose Castillo was very knowledgeable and professional. He explained the entire process and took care of my concerns. The repairs were quick and flawless. Thank you Jose and Xcel Collision team!

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Good service

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Everyone I dealt with at Xcel was very professional, friendly, and knowledgeable. Most importantly, my repair came out great. Zero complaints. Customer service is top notch. The car went in dirty and came out looking like it had just been detailed inside and out. Originally they told me if I brought it in on a Monday I could get it back on Friday. I dropped it off on Tuesday and got it back on Thursday. Amazing! I am sending all of my friends there.

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Returned Clean

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Please check my Yelp / Google review (under my name, Paolo Vinella). Feedback is too long to share here :)

Customer Service

Everything great. Just one of the employees who addressed some minor paint concerns with me was a bit rude and yelled a bit at me. In the end he acknowledged my concern however and my car came back great!

Returned Clean

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If the parts are all authentic then yes I am satisfied

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Amazing customer service, organized and punctual. Was clear about each step of the process. 8.5 because my key card doesn’t work as well as it use too before handing it over during repairs. And they couldn’t replace my cabin air filters. Besides that 10/10 reccomend

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Great to work with. Quick and quality repair.

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My Experience

Everything went smoothly and everything turned out great! Everyone is super professional and Jose was a big help with everything. Best collision auto shop in the Bay Area!

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My Experience

Jose always exceeds my expectations. This is the reason why I always come to Xcel Collision everytime I need their services. All you do is to check in with Jose, and he’ll do the rest. Quality works!

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EXCELLENT WORK AND QUICK TURNAROUND

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Returned Clean

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As I said in my previous comments I would recommend them in a heartbeat. I just I never have to.

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Excellent customer service, professional, personable, continuous communication with picture updates, I never felt that I was just another person with my truck just put on the line Jose did an excellent job managing the insurance company, and negotiating parts for my truck.

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Truck came back like no one had t-boned me

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Great customer service and consistent updates from Linda. Repair team also did a great job on the car and the detailing team cleaned my car extremely well and even organized the mess I had in the trunk. 10 stars! Thank you!

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Returned Clean

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Very reliable!

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So , far so good!

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Fast & Efficient

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My Experience

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Xcel body shop staff very friendly and helpful specially Dai and front desk lady. Im satisfied with the repair my car looks new thank you 🥰

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