Xtreme Collision

4.8 (440reviews)
96%
897 Brooklyn St.,  Morrisville,  VT  05661
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Shop AssistantSparkles

In operation 22 years.

At Xtreme Collision Center Powered by VIVE, we provide superior service to our valued customers in the Morrisville area and throughout Lamoille County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (440)

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My Experience

The car looks great! And it didn’t take as long as I expected, just one week. And having the rental car available at the shop was so so helpful!

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1 little glitch, but taken care of quickly. Extremely satisfied with the work.

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Only dealt with Jess, very professional and knowledgeable .

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My Experience

The best Collison center ever! They have a Lifetime warenty on their work and do a deep detail cleaning on your vehicle after the completion of their work! I highly recommend!!

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Jessie kept me informed every step

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Returned Clean

My Experience

It took less time than I expected and I was impressed that the exterior and interior was cleaned. The repairs look great!

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Had it not been for my past dealings with Adam Grant, who worked on our multiple Mercedes-Benzes, I feel that the shop and the general manager are ill-suited to work on high-value vehicles.

Repair Quality

Had it not been for the intervention of Adam Grant, the scoring would have been much lower.

Customer Service

Customer service was appalling. From the start, I brought my vehicle there one month prior to dropping it off so that the shop could prepare for the scheduled repair to coincide with my vacation. A couple days prior to the drop off, I was informed that the parts could not be ordered until the vehicle was on premise due to their expense. I was dropping off a 2020 Range Rover and many of the parts are either held at the Land Rover dealership or have to be shipped from the UK, which is why I provided the shop so much time in advance of my scheduled service to alleviate these issues. I was told that company policy does not allow for the parts to be preordered and that it may impact the repair timeline. I offered to secure the entire work with a no-limit Amex Platinum Card. I also reached out to Adam Grant a second time (close friend from when he owned Xtreme and the only reason that I used your organization). He assured me that the parts would be ordered if he had to use his own card. Again, stellar employee at the top tier of your organization. I was notified that my car was complete, when I traveled over an hour to the shop I found that the shop had failed to fix the hood. I questioned the estimator, and he explained that he had put in approximately 5 hours and body filler. I'm not sure what that means, and I assumed they had fixed the hood. The General manager at that instance was gracious and explained that it was their mistake and that they would address the matter. I was then called at the end of the week and told that my car was complete. When I arrived, I found numerous pieces of dirt within the clear coat, improper blending of the paint, residual glue from the lettering around the decals, and overall a poor job. I showed this to the General Manager who began deflecting and explained that they were rushing which is why they did a poor job, I explained to him that there was no rush and the fact that I have had to travel back twice to an unfinished car was completely inappropriate. He reacted so poorly that the staff apologized for his behavior while me and my wife were in the lobby. As an owner of large organizations with many employees, I caution your organization against continuing to have this individual in a customer-facing role.

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Dude - I’ve been there six times. I have choices. I’ll never go elsewhere

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My fourth or fifth trip - quality is over the top.

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Friendly, under promising, super flexible - at the busiest time of the year. FTW

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Jesse was awesome!

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Very satisified with the support. I messed them around and they worked with my messy schedule and got the repairs done in a timly fashion. I even got a free detailing.

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My Experience

Thank you very much for cleaning the inside

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